Call Centre Agent – 6 Months Contract
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Key skills for this role
About the Role
Responsibilities: Handle customer queries and complaints via phone, live chat, WhatsApp, email. Address customer inquiries, concerns, and complaints with empathy and accuracy. Ensure high levels of customer satisfaction through professional support.
Key Skills for This Role
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Responsibilities
Handle customer queries and complaints via phone, live chat, WhatsApp, email.
Address customer inquiries, concerns, and complaints with empathy and accuracy.
Ensure high levels of customer satisfaction through professional support.
Follow up with customers to ensure resolution of issues.
Accurately document customer interactions, feedback, and complaints.
Provide accurate information about products, services, and promotions.
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