appone
Call Center Supervisor (CA)
Mirabito
California, USA
Full-time
Mid
Onsite
Discovered 2 days ago
Free
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Supervises and coordinates activities of employees providing customer service by performing the following duties:
- Maintains call distribution system.
- Determines appropriate scheduling of staff based on call volume or other anticipated events.
- Monitors productivity of customer service representatives.
- Monitors calls to observe accuracy and conformity to company policies.
- Answers questions to address customer complaints.
- Performs other related duties as assigned.
About Mirabito
Energy375 employeesFounded 1927
Distributes energy products and operates retail convenience stores.
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