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Call Center Representative (Languages: French (Arab) Japanese, Indonesian (Bahasa), Thai, Pakistani (Hindi), Vietnamese, Malay)

Falcon Innovation Partners - FZCO
Abu Dhabi, UAE
Full Time
Entry
Onsite
1 weeks ago
CommunicationCustomer ServiceProblem SolvingComputer LiteracyEnglishFrench
Free

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Job Summary

  • We are hiring enthusiastic and customer focused Call Center Agents to join our growing fintech company in Dubai.
  • This is a great opportunity for freshers looking to start their career in a dynamic and fast paced environment.

Key Responsibilities

  • Handle inbound and outbound customer calls professionally
  • Assist customers with inquiries, complaints, and service requests
  • Provide accurate information about products and services
  • Maintain customer records and update databases
  • Ensure high levels of customer satisfaction
  • Follow communication scripts and company guidelines

Requirements

  • Excellent communication skills in English (additional languages are a plus)
  • Strong interpersonal and problem solving skills
  • Basic computer knowledge
  • Ability to work in a fast paced environment
  • Positive attitude and willingness to learn

What We Offer

  • Attractive salary package
  • Company sponsored visa
  • Career growth opportunities in the fintech industry
  • Professional and supportive work environment

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