Call Center Representative (Arabic Speaking)
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Key skills for this role
About the Role
Quttainah Specialized Hospital is hiring a full-time on-site Call Center Agent who speaks Arabic and has healthcare experience. The role involves customer support, appointment scheduling, and patient inquiries.
Key Skills for This Role
Responsibilities
- Provide customer support in Arabic
- Ensure customer satisfaction
- Utilize interpersonal skills to handle patient inquiries
- Perform daily call center tasks
Requirements
- Customer Service Representatives and Customer Support skills
- Strong interpersonal skills
- Ability to communicate effectively in Arabic
- Computer literacy
- Experience in healthcare customer service is must
- Excellent organizational and time management skills
- Previous call center experience preferred
Full Job Posting
Company Description
- Quttainah Specialized Hospital, located in Dubai, is the largest specialized cosmetic surgery hospital in the Middle East.
- QSH's motto is 'Expert care exceptional results,' and the facility boasts a unique and stunning design that reflects attention to detail and a high quality atmosphere.
Role Description
- This is a full time on site role for a Call Center Agent Arabic Speaking with health care experience at Quttainah Specialized Hospital in Dubai, United Arab Emirates.
- The role involves daily tasks such as providing customer support in Arabic, ensuring customer satisfaction, utilizing interpersonal skills, and demonstrating computer literacy.
Qualifications
- Customer Service Representatives and Customer Support skills
- Strong interpersonal skills
- Ability to communicate effectively in Arabic
- Computer literacy
- Experience in healthcare customer service is must
- Excellent organizational and time management skills
- Previous call center experience preferred
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