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Call Center Agent
Transat Tours Canada
Montréal, CAN
Full-time
Entry
Hybrid
CAD 17.75-17.75 hourly / hour
Discovered 1 weeks ago
Free
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Be Part of the Journey!
Our mission is to be the preferred airline of our customers and our team.
Open-mindedness, concern for others, intelligence at work and, above all, a healthy dose of fun enable us to achieve great things every day, such as becoming the first international tour operator to obtain Travelife certification for our commitment to sustainable tourism. We have also won the title of world's best leisure airline several times over. And this is just the beginning.
What we have to offer you
12 to 15 days of paid online training, accompanied by our dedicated training team
A base salary of $17.75/hr, plus monthly performance incentives.
Speedy salary progression based on the acquisition of new skills (e.g.: South packages, Europe, etc.)
3 weeks of vacation and 5 floating days that will allow you, unlimited standby tickets and a several discounts to create your most beautiful travel memories
The perfect work environment to develop your talent and build a career with us
A full range of group insurance, a RRSP and advantageous travel benefits
...and even a referral program if you refer us talented people like you!
Your responsibilities...
- Be the voice of Transat by answering inbound calls from customers and travel agents for reservations or flight changes
- Promote Transat products (e.g. seat selection, baggage, special services, insurance, etc.)
- Guide our customers during their navigation on our websites
- All of this, with great listening skills, empathy and a sincere desire to offer an outstanding service
Not to mention...
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