Call Center Agent - Arabic Speaker
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About the Role
**Role \- Call Center Agent \- Arabic Speaker** **Salary \- 5500 AED** **Key Responsibilities** * Handle inbound and outbound calls, emails, and chats from customers * Provide product information and assist with orders, returns, and services * Deliver **high\-end, personalized customer service** in line with luxury brand expectations * Resolve customer complaints efficiently while maintaining brand reputation * Maintain accurate records in CRM systems * Follow up
Key Skills for This Role
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Overview
Role - Call Center Agent - Arabic Speaker
Key Responsibilities
- Handle inbound and outbound calls, emails, and chats from customers
- Provide product information and assist with orders, returns, and services
- Deliver
- high-end, personalized customer service
- in line with luxury brand expectations
- Resolve customer complaints efficiently while maintaining brand reputation
- Maintain accurate records in CRM systems
- Follow up with clients to ensure satisfaction and relationship building
- Coordinate with internal teams (sales, logistics, store teams) for seamless service
Requirements
- High school diploma or Bachelor’s degree
- 1–3 years of experience in
- call center / customer service
- , preferably in luxury retail, hospitality, or premium brands
- Excellent communication skills in English (Arabic or other languages is a plus)
- Strong interpersonal and problem-solving skills
- Familiarity with CRM systems and customer handling
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