Call Center Agent
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Key skills for this role
Role Overview
The employer is seeking a professional and customer-focused Call Center Agent.
The role supports client interactions in a dynamic trading environment and focuses on customer satisfaction.
Key Skills for This Role
Full Job Posting
Role Overview
The employer is seeking a professional and customer-focused Call Center Agent.
The role supports client interactions in a dynamic trading environment and focuses on customer satisfaction.
Key Responsibilities
- Respond promptly to customer inquiries via phone and face-to-face interactions.
- Provide detailed information about services and company policies.
- Follow up with customers to ensure resolution and satisfaction.
- Build strong relationships with clients to encourage repeat business and referrals.
Requirements
- Minimum 1–2 years of experience in sales, call center, or a similar role.
- Trading or retail industry experience is preferred.
- Excellent communication and interpersonal skills.
- Strong problem-solving skills and a customer-oriented mindset.
- Proficiency in MS Office and customer service tools.
- Fluency in English is mandatory; additional languages are a plus.
What We Offer
- Salary plus commissions and performance bonuses.
- Employment visa and health insurance.
- Career growth opportunities in a supportive and dynamic workplace.
Working Hours
- Working hours are 9:00 AM to 6:00 PM.
- The schedule includes two days off per week.
Pay
- Pay is listed as AED 1,000–5,000 per month.
Workplace
- Work location is in person.
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