CAFM Admin & FM Operations Coordinator (Arabic Speaker)

Role Purpose

Position Details

• The position is based in Abu Dhabi, UAE.
• The employment type is full-time.
• The work location is in person.

CAFM and Operations

• Operate and manage the CAFM system, ensuring tasks are updated and closed within required SLAs.
• Follow up with supervisors and technicians on timely task completion and attendance compliance.
• Monitor, analyze, and report KPIs, SLA performance, pending tasks, and operational targets.
• Coordinate technical interventions with engineers and liaise with the client on rejections, extensions, and updates.
• Evaluate supervisors’ performance against KPIs, SLAs, and operational targets.

Reporting, Procurement and Payments

• Prepare technical reports and management presentations using information from engineers and operational teams.
• Use SAP to raise and track purchase requests, follow approvals, and monitor purchase orders.
• Maintain trackers and document libraries for submissions, reports, purchase requests, and purchase orders.
• Prepare, submit, and follow up on contractor and client payment certificates in line with ASTECO procedures.

Team Management

• Manage the MEP supervisors and team.

Required Skills and Experience

• At least five years of experience managing CAFM administration work and facilities-management operations.
• Proficiency in CAFM systems and facilities-management operations.
• Working knowledge of SAP, particularly procurement purchase-requisition and purchase-order processes.
• Strong analytical, reporting, coordination, communication, and organizational skills.
• Proficiency in Microsoft Excel and PowerPoint.
• Ability to manage multiple priorities and work effectively under pressure.

Preferred Qualifications

• Prior experience with ASTECO systems and work procedures is preferred.
• Arabic language ability is preferred.

Compensation

• Pay is AED 4,000 to AED 6,000 per month.