Cafe Manager - Saudi National
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Key skills for this role
Role Overview
Zaina Cafe is seeking an experienced and dynamic Cafe Manager to oversee the daily operations of our Riyadh branch.
The ideal candidate must have prior café or coffee shop management experience, strong sales and customer service skills, and the ability to drive business growth while maintaining high operational standards.
Key Skills for This Role
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Job Summary
Zaina Cafe is seeking an experienced and dynamic Cafe Manager to oversee the daily operations of our Riyadh branch.
The ideal candidate must have prior café or coffee shop management experience, strong sales and customer service skills, and the ability to drive business growth while maintaining high operational standards.
Key Responsibilities
- Manage the day-to-day operations of the café.
- Ensure smooth branch operations and excellent customer service.
- Monitor cleanliness, food safety, and hygiene standards.
- Maintain compliance with company policies and UAE regulations.
- Develop and implement strategies to increase sales and profitability.
- Actively promote the café and its products within the local community.
- Build relationships with corporate clients, nearby businesses, and customers.
- Plan and execute marketing and promotional activities to drive footfall.
- Lead, motivate, and supervise café staff.
- Conduct staff training and performance evaluations.
- Prepare duty schedules and ensure adequate staffing levels.
- Foster a positive and productive work environment.
Requirements
- Minimum 3–4 years of experience as a Café Manager, Coffee Shop Manager, or Branch Manager in the F&B industry.
- Café experience is mandatory.
- Proven sales and business development skills.
- Strong leadership and team management abilities.
- Excellent communication and customer service skills.
- Valid KSA Driving License.
- Ability to travel for business development and branch-related activities.
- Proficient in Microsoft Office and POS systems.
Additional Information
Ability to commute/relocate: Riyadh: Reliably commute or planning to relocate before starting work (Required)
Experience: Cafe Manager: 3 years (Required)
Language: Arabic (Required), English (Required)
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