CA Manager- E2E IP

About this opportunity

Handling E2E Network Operations and maintaining service availability for IP nodes. Team is working in IP domain and prime objective is to provide Managed Services to our customers.

• We believe in trust – we trust each other to do the right things! • We believe in taking decisions as close to the product and technical expertise as possible.

What you will do

• IP Expert, Leadership, driving innovations, senior resource with E2E telecom services / network knowledge • Be part of a team managing specific IP Network activities. • Preventive & Corrective Maintenance. • High focus on managing the team to meet SLA/WLA. • Problem Escalations and Follow-ups (CSR) with various Stakeholders for IP Operations. • Performance Analysis & Investigation. • Interface with Customer, 3PP and related Stakeholders. • Ensure smooth and quality system/service handover from Project with Acceptance Test. • Management in Troubleshooting/Fault finding/RCA in configuration/hardware/software • Outage/emergency Management. • Adherence to Processes. • To undertake any other reasonable task as assigned.

You will bring

• Degree in Engineering or equivalent experience. • Must have12+ year of experience in Telecom domain with good customer handling, technical capabilities in IP & Transmission domain. Also good team player and mentor. • Knowledge of IP protocols for Mobility and Enterprise Networks along with the knowledge of transport carrier network over DWDM/SDH/MW (Multivendor) • Understanding of Cloud network in reference to IP technologies. • Management and technical certification will be added advantage

All academic credentials must be from recognized and accredited institutions and are further subject to verification.

Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.