Butler-St. Regis
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Key skills for this role
About the Role
Marriott International is hiring a Butler for St. Regis in Dubai to provide bespoke luxury experiences for guests. You will anticipate needs, coordinate with departments, and ensure flawless service from pre-arrival to departure.
Key Skills for This Role
Responsibilities
- Provide bespoke experiences and services to fulfill all guest needs during pre arrival, check in, throughout the stay, and upon departure
- Coordinate efforts of Butler Valets and verify that other departments supporting butler services are equipped to meet guest needs
- Build rapport with guests, proactively anticipate guest needs, and act upon them
- Create a safe workplace, follow company policies and procedures, and uphold quality standards
Requirements
- High school diploma or G.E.D. equivalent
- 6 months related work experience
- Ability to stand, sit, or walk for an extended time
- Ability to lift and carry objects up to 50 pounds without assistance
Full Job Posting
POSITION SUMMARY
- As the original house of luxury, St. Regis continues to redefine modern luxury through service.
- At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury.
- It is high touch, personalized, creative and original.
- It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.
- The Butler provides bespoke experiences and services to fulfill all guest needs during pre arrival, check in, throughout the stay and upon departure, in partnership with other departments in the hotel operation.
- This includes coordinating efforts of Butler Valets, and verifying that other departments supporting butler services are equipped to meet guest needs.
- The Butler is key to building rapport with guests, proactively anticipate guest needs and acting upon them where possible.
PREFERRED QUALIFICATIONS
- Education: High school diploma or G.E.D. equivalent.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
REQUIRED QUALIFICATIONS
- Related Work Experience: 6 months related work experience required.
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