Butler-St. Regis
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Key skills for this role
About the Role
St. Regis is seeking a Butler to provide bespoke luxury experiences for guests, including pre-arrival, check-in, stay, and departure services. Requires 6 months related work experience and high school diploma.
Key Skills for This Role
Responsibilities
- Provide bespoke experiences and services to fulfill all guest needs during pre arrival, check in, throughout the stay and upon departure
- Coordinate efforts of Butler Valets and verify that other departments supporting butler services are equipped to meet guest needs
- Build rapport with guests, proactively anticipate guest needs and act upon them
- Create a safe workplace, follow company policies and procedures, uphold quality standards
Requirements
- High school diploma or G.E.D. equivalent
- 6 months related work experience
Full Job Posting
POSITION SUMMARY
- As the original house of luxury, St. Regis continues to redefine modern luxury through service.
- The Butler provides bespoke experiences and services to fulfill all guest needs during pre arrival, check in, throughout the stay and upon departure, in partnership with other departments in the hotel operation.
- This includes coordinating efforts of Butler Valets, and verifying that other departments supporting butler services are equipped to meet guest needs.
- The Butler is key to building rapport with guests, proactively anticipate guest needs and acting upon them where possible.
- You will also be expected to create a safe workplace, follow company policies and procedures, uphold quality standards, and ensure your uniform, personal appearance, and communications are professional.
- Butler team members will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance).
PREFERRED QUALIFICATIONS
- Education: High school diploma or G.E.D. equivalent.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
REQUIRED QUALIFICATIONS
- Related Work Experience: 6 months related work experience required.
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