Business Systems Analyst
Job Fit Check
Base Career helps you apply smarter for this job.
Role Overview
As a Business Systems Analyst you will play a key part in enabling colleagues to work effectively by supporting the secure and efficient use of our systems. You will be responsible for managing and improving access and permission processes, maintaining accurate and well-documented records, and contributing to initiatives that enhance system efficiency, security, and overall ways of working. The role requires a proactive approach to understanding system usage, challenging existing processes, and supporting business objectives through continuous improvement.
Full Job Posting
About the role
As a Business Systems Analyst you will play a key part in enabling colleagues to work effectively by supporting the secure and efficient use of our systems. You will be responsible for managing and improving access and permission processes, maintaining accurate and well-documented records, and contributing to initiatives that enhance system efficiency, security, and overall ways of working. The role requires a proactive approach to understanding system usage, challenging existing processes, and supporting business objectives through continuous improvement.
Key responsibilities:
- Support Joiner, Mover, and Leaver processes across the organisation while identifying and suggesting opportunities for process improvement
- Overseeing and ensuring the proper implementation and maintenance of Role-Based Access Control
- Contributing to the evaluation and selection of optimal tools and systems to ensure efficiency and effectiveness
- Providing internal support for tool and system issues through tickets, ensuring excellent customer service
- Creating, regularly reviewing, and maintaining documentation to ensure accuracy and relevance
- Efficiently managing and completing assigned tasks and objectives to meet deadlines and performance standards
- Actively engaging with internal stakeholders to gather and respond to their requirements effectively
- Enhancing the experience of clients, colleagues, and stakeholders by practicing and promoting ENSEK’s values
Experience required:
Effectively organise and manage a clear workload to achieve goals
Eager to learn new skills and techniques in process and technical support
Skilled at creating and mapping Standard Operating Procedures for knowledge sharing
Ability to respond promptly to urgent tasks and issues
Demonstrates discretion and handles confidential information with sensitivity
Strong stakeholder management and communication skills
A customer service-oriented attitude when addressing colleague issues
Comfortable working independently and collaboratively in a team
Committed to taking pride in work and striving for excellence
Experience with administering various systems and tools (advantageous but not essential)
Understanding of Role-Based Access Control and the Principle of Least Privilege (advantageous but not essential)
Company Benefits
- 25 days’ holiday + bank holidays
- Option to buy or sell 5 extra annual leave days per year
- Vitality Health Insurance, including private healthcare, virtual GP access, mental‑health support and wellbeing perks (50% off gym memberships -Virgin Active, Nuffield, PureGym)
- Pension with 5% matched contribution
- Regular team‑wide and company‑wide events
- 2 volunteering days per year to give back
- Remote‑first working environment with offices in London and Nottingham
About ENSEK
UK private energy-software company providing cloud-native SaaS billing and customer-management platforms to energy retailers.
Visit company websiteJobs and hiring trendsApply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at ENSEK
Senior Cyber Security Engineer
, GBR
Senior Platform Engineer
Nottingham, GBR
Technical Account Manager
, GBR
Software Engineering Manager - Data
Nottingham, GBR
Product Manager - Credit Risk
Nottingham, GBR
Platform Engineer
Nottingham, GBR
Customer Excellence - Finance and Reporting Manager
, GBR
Senior Product Designer
London, GBR