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Business System Analyst
IPG Photonics
Marlborough, USA
Full-time
Mid · 2+ years experience
Onsite
USD 93039-108158 yearly / year
Discovered 1 weeks ago
Microsoft Dynamics 365 SalesAzure DevOpsJiraPower BIPower AutomateDataverse
Free
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Microsoft Dynamics 365 SalesAzure DevOpsJira
Key Skills for This Role
Microsoft Dynamics 365 SalesAzure DevOpsJiraPower BIPower AutomateDataverse
Full Job Posting
Key Responsibilities
- Partner with stakeholders to gather, analyze, document, and validate business requirements.
- Facilitate workshops, interviews, and process review sessions.
- Translate requirements into functional specifications, user stories, process flows, and acceptance criteria.
- Support Dynamics 365 Sales and Marketing including lead, opportunity, account, contact, and quoting processes.
- Support integrations between CRM, ERP, MES, and related business systems.
- Lead UAT planning, execution, defect tracking, and business sign-off.
- Support data migration, validation, deployment readiness, cutover, and post-go-live support.
- Develop user documentation, training materials, and change management resources.
Required Qualifications
- 2–6 years of Business Analyst experience supporting CRM, Sales, Marketing, or customer-facing business functions.
- Hands-on Microsoft Dynamics 365 Sales and/or Marketing experience.
- Experience supporting CPQ processes or CPQ tools.
Preferred Qualifications
- Strong knowledge of Lead-to-Opportunity, Opportunity-to-Quote, Campaign Management, and Sales Pipeline Management.
- Experience with system integrations and data flows.
- Working knowledge of ERP and MES environments.
- Experience in Agile environments using Azure DevOps, Jira, or similar tools.
- Experience leading or supporting User Acceptance Testing (UAT).
- Strong communication, documentation, and stakeholder management skills.
- Experience collaborating across multiple regions and international teams.
- Experience supporting global CRM implementations or rollouts.
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