Business Operations Specialist

Blue Rose Consulting Group, Inc. (Blue Rose) is seeking a highly skilled Business Operations Specialist to support a large-scale federal program focused on enrollment operations, data integrity, reporting automation, and operational excellence.

In this role, you will serve as a critical contributor supporting mission-driven federal initiatives by leading operational improvements, managing high-visibility client deliverables, and driving automation across enrollment and reporting workflows. The ideal candidate combines strong technical expertise with leadership experience, client communication skills, and the ability to manage multiple priorities in a fast-paced environment.

As a Business Operations Specialist, you will:

Manage and resolve escalated enrollment cases, including complex and high-priority customer issues

Lead recurring Enrollment Data Quality meetings with federal stakeholders

Create and manage bug tickets to track and resolve system issues impacting enrollment workflows

Support schools and partner institutions with spreadsheet submission and processing issues

Develop, maintain, and automate queries, reports, dashboards, and operational metrics for clients and internal teams

Maintain and support Daily Production Reports and operational reporting processes

Create and deliver ad hoc OMR reports and clearinghouse rosters within required deadlines

Prepare and maintain annual production calendars and operational schedules

Build and maintain Python scripts to automate enrollment data processing and overnight query execution