Business Operations Associate (Remote)
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Key skills for this role
Role Overview
Contract Business Operations Associate role focused on Google Workspace administration and workplace collaboration tools.
The role manages user accounts, supports collaboration across teams, trains end-users, and troubleshoots technical issues.
Key Skills for This Role
Full Job Posting
Role Overview
Contract Business Operations Associate role focused on Google Workspace administration and workplace collaboration tools.
The role manages user accounts, supports collaboration across teams, trains end-users, and troubleshoots technical issues.
Compensation
- Payout is $119-$168 per hour.
Workplace
- The role is remote and described as work from anywhere.
Key Responsibilities
- Manage and configure Google Workspace accounts, including Gmail, Drive, Docs, Sheets, and Meet.
- Provide Tier 2 technical support for Google Workspace-related issues and escalate complex problems as needed.
- Develop and deliver training sessions to end-users on Google Workspace functionality and best practices.
- Monitor system performance and recommend improvements to optimize Google Workspace workflows.
- Collaborate with IT and security teams to enforce compliance and security policies within Google Workspace.
Required Skills and Qualifications
- Proficiency in Google Workspace administration, including user provisioning and access management.
- Experience with Google Workspace migration projects and third-party integrations.
- Strong troubleshooting skills for Google Workspace applications and related systems.
- Ability to create and deliver technical training materials for end-users.
- Knowledge of Google Workspace security features and data protection protocols.
Opportunity Context
The role supports a distributed workforce by ensuring reliable access to critical productivity software for a technology, information, and internet industry client.
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