Business Interlock Senior Analyst

Skill required: Talent Development - Learning Delivery Operations Designation: Business Interlock Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? The Learning Admin – Senior Analyst is responsible for overseeing and managing the administrative and operational aspects of learning and development initiatives. This role ensures effective coordination of training logistics, optimal utilization of learning resources, and smooth functioning of Learning Management Systems (LMS). The role also provides day-to-day leadership to learning administration teams and acts as an escalation point for operational issues while ensuring adherence to defined processes and service level agreements. What are we looking for? Shift Timings: "Must be open to Australian shift timings: (9 am to 5 pm) Australian time" "

• Relevant years of experience in learning administration, learning operations, or scheduling roles

• Prior experience in supervising or mentoring team members

• Exposure to global learning operations or shared services environment preferred

• Exposure to LMS platforms SuccessFactors & ClearXP is mandatory. Exposure of working with Australian client in retail sector." Educational Qualification:

• Bachelor’s degree in any discipline (B.A / B.Com / B.Sc / B.Tech or equivalent) Roles and Responsibilities:

• "

• Lead and manage end-to-end learning administration activities

• Supervise and coach learning administrators and coordinators

• Plan and prioritize scheduling tasks, resources, and workloads

• Manage Learning Management Systems (LMS) and related platforms

• Track, analyze, and report learning metrics and operational performance

• Collaborate with Delivery Services, Capability, BI, and stakeholders to deliver cost-effective learning schedules

• Act as the first point of escalation for operational and client issues

• Ensure compliance with organizational policies and regional regulatory requirements

• Drive process improvements and operational efficiencies" "

• Strong project planning and organizational skills

• People management and team leadership capability

• Analytical mindset with ability to generate management reports

• Proficiency in MS Excel, MS Access, and learning administration systems

• Strong written and verbal communication skills

• Customer service orientation and stakeholder management skills

• Ability to manage competing priorities in a fast-paced environment

• Multicultural awareness and collaboration skills suitable for Australia region operations" Qualification Any Graduation Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™. Join Accenture to work at the heart of change. Visit us at www.accenture.com . Important Notice We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately.