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We are seeking a talented Business Intelligence Developer to join our Customer Service Planning team.
In this role, you will be responsible for enabling data-driven decision making through the design, development and continuous improvement of business intelligence solutions, reports and self-service analytical tools. Working closely with operational leaders and stakeholders, you will transform trusted enterprise data into meaningful insights that support operational performance, workforce planning, customer outcomes and strategic objectives.
You will play a key role in developing impactful Power BI dashboards and reporting solutions, promoting self-service analytics, and helping establish a single source of truth for operational performance reporting.
Key responsibilities include:
Designing, developing and maintaining Power BI dashboards, reports and analytical products.
Partnering with stakeholders to understand business challenges and translate requirements into meaningful reporting solutions.
Applying best-practice data visualisation and storytelling techniques to communicate insights effectively.
Driving adoption of self-service reporting and improving data literacy across the business.
Supporting business improvement initiatives through performance reporting, benefit realisation and outcome measurement.
Collaborating with Enterprise Data Platform teams to maximise the use of trusted data sources and reporting products.
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To be successful in this role, you will bring:
Demonstrated experience in Business Intelligence, Data Analytics or Power BI development.
Advanced Power BI skills, including DAX, Power Query, data modelling and visualisation best practices.
Strong analytical capability with the ability to translate complex data into practical business insights.
Experience gathering and translating business requirements into reporting and performance measurement solutions.
Excellent stakeholder engagement and communication skills, with the ability to explain technical concepts to non-technical audiences.
Experience developing KPI frameworks, operational reporting solutions and performance dashboards.
Relevant tertiary qualifications in Data Analytics, Information Systems, Computer Science, Business or a related discipline, or equivalent practical experience.
Highly regarded experience includes:
Customer service, workforce planning or operational performance environments.
Salesforce reporting solutions.
Microsoft Power Platform technologies including Power Apps and Power Automate.
SQL, Python, Microsoft Fabric or other modern analytics technologies.
Supporting business transformation, continuous improvement and benefits realisation initiatives.
Innovation powers progress, but it doesn’t come without support. To attract, retain, and develop talented people, we reward initiative and ingenuity, foster collaboration, and offer dynamic career development. At VicRoads, we embrace diversity and inclusion and we’re proud our workforce reflects the community we work for.
Private Australian joint-venture operator providing vehicle registration and driver licensing services for Victorians.
Visit company websiteJobs and hiring trendsAUD 103124-120000 yearly / year
Full-time
Mid
Hybrid
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