Business Execution Support Analyst (UAE Nationals Only)

Overview

I. Governance & Committee Coordination

• Meeting Management: Drive the end-to-end preparation and coordination for Country Coordinating Committee (CCC) meetings. This includes compiling, reviewing, and distributing executive-level materials, preparing presentation slides, and collating essential data for discussion.
• Action Item Tracking: Diligently track, monitor, and follow up on all tasks and action items arising from CCC meetings to ensure timely completion and resolution by the responsible parties.
• Annual Survey Coordination: Lead the coordination and execution of the annual CCC survey, managing the process from distribution to data analysis and the presentation of findings.
• Documentation: Take ownership of maintaining and updating critical documents, records, and charters owned by the franchise.

II. Issue & Risk Management

• Lifecycle Oversight: Manage downloading issue data from the management dashboard, tracking progress, and following up with relevant teams to ensure timely activation and closure.
• Proactive Escalation: Provide robust oversight for all issues and Corrective Action Plans (CAPs) under the CCOBH ownership. Proactively identify and escalate potential risks, such as upcoming target dates, potential re-targets, or re-opened issues.
• Remediation Support: Work closely with business units to ensure all necessary approvals are secured for any issue re-targets. Collaborate with second line-of-defense functions and other partners to escalate at-risk items and secure support for remediation efforts.

III. Control Environment & MCA Program

• Control Enhancement: Actively contribute to strengthening the overall control environment by partnering with business leaders to increase the rate of self-identified issues and foster a culture of proactive risk management.
• MCA Program Support: Download and analyze Country MCA reports to support the franchise in the effective monitoring and testing of key controls.
• Overdue Controls Management: Focus on reducing the number of overdue Regulatory Changes(RCs) to achieve a tangible reduction in compliance risk. This includes monitoring overdue RCs across the country and driving the relevant Assessment Units (AUs) toward timely resolution.
• ICAPs Integration: In line with Citi’s Issue Management standards, ensure that overdue RCs are appropriately escalated by following up with relevant AUs to open an official issue/CAP in the ICAPs system in a timely manner.

IV. Regulatory Compliance & Engagement

• Deliverable Tracking: Proactively track, coordinate, and manage all regulatory deliverables to ensure deadlines are met and submissions are of high quality.
• Communication Logging: Meticulously maintain the regulatory communication tracker, ensuring all interactions with regulatory bodies are logged accurately and promptly.
• Advisory Support: Support the Independent Compliance Risk Management (ICRM) team, as applicable, in the determination and application of regulatory requirements to a specific business or function.
• Stakeholder Engagement: Assist the CCOBH in preparing for and managing engagements with regulatory bodies, governmental agencies, and other external stakeholders as required.
• General Initiatives: Provide essential support for general and strategic initiatives led by the Country and Cluster Business Execution teams.

Qualifications & Desired Skills

• Experience: Experience in risk management, compliance, audit, business execution, or a similar control-focused role, preferably within the financial services industry is an advantage.
• Organizational Skills: Exceptional organizational and project management skills with a strong ability to manage multiple priorities and meet tight deadlines.
• Attention to Detail: A meticulous eye for detail is essential for reviewing materials, tracking issues, and maintaining accurate records.
• Communication: Strong written and verbal communication skills, with the ability to collaborate effectively and build relationships with stakeholders at all levels of the organization.
• Analytical Mindset: Proven ability to analyze data, identify trends, and synthesize information into clear, concise reports and presentations.
• Technical Proficiency: High proficiency in Microsoft Office Suite (especially PowerPoint and Excel) for data analysis, tracking, and creating executive-level presentations.
• Knowledge Base: Familiarity with risk management frameworks, issue tracking systems (e.g., ICAPs), and control assessment programs (e.g., MCA) is highly desirable.
• Attitude: A proactive, self-starting individual who can work independently and demonstrates a strong sense of ownership and accountability.
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