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Business Development Support (Market Executive)

Trip.com Group
Dubai, UAE
Full Time
Entry
1 months ago
Microsoft ExcelMicrosoft WordMicrosoft OutlookMicrosoft PowerPointNegotiationInterpersonal Skills
Free

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About Us

  • Trip.com Group is a leading global travel service provider comprising Trip.com, Ctrip, Skyscanner, and Qunar.
  • We have more than 30,000 employees across 30 countries.

Introduction

  • The Accommodation team is dedicated to driving growth and success of our global accommodation business.
  • This role supports the business development team by managing systems, tools and administrative processes.

In this Role, you’ll get to

  • Support the team in maintaining strong relationships with local hotel partners
  • Coordinate with cross‑functional departments on assigned projects
  • Guide new hotel partners on using the extranet system, including managing rates and availability
  • Assist in the hotel onboarding process, including account setup, mapping, and ARI management
  • Resolve partner‑related issues such as accounting discrepancies, reservation notifications, and rate parity concerns
  • Conduct market and competitor research to identify trends and opportunities
  • Evaluate production data and recommend appropriate follow‑up actions
  • Prepare business review reports and insights as needed
  • Coordinate merchandising activities, including implementation of special deals and promotions for hotel partners
  • Execute assigned operational projects, contribute findings, and ensure all activities enhance customer experience and drive business growth
  • Manage hotel accounts as needed to support overall market performance

What you'll Need to Succeed

  • Fluent in English, with excellent verbal and written communication skills
  • Highly proactive with a strong sense of ownership and accountability
  • Collaborative team player with a results‑oriented, 'get‑it‑done' mindset
  • Detail‑oriented and quick to learn new systems and processes
  • Proficient in Microsoft Word, Excel, Outlook, and PowerPoint
  • Strong negotiation and interpersonal skills, capable of building and sustaining relationships across all levels
  • Creative and innovative, with the ability to lead and manage change
  • Minimum of 2 years’ experience in sales, business development, or revenue/yield management within the online travel, hospitality, or e‑commerce sectors

Why Trip.com Group

  • Abundant career opportunities at various levels and in multiple functions
  • Internal transfer encouraged, global job rotation program
  • Learning opportunities in leadership, soft skills, and professional expertise
  • Flexible work arrangement
  • Company sponsored greetings and activities at holidays, birthdays, and team events

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