avature
Business Development Representative - SMB
ArcBest
Chicago, USA
Full-time
Entry
Onsite
Discovered 1 weeks ago
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Key Skills for This Role
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- Prospect and generate leads through various channels (cold calling, email campaigns, LinkedIn, etc..) to identify potential customers.
- Qualify and nurture leads by assessing customer needs, providing consultation, and focusing on selling all ArcBest solutions.
- Develop and maintain strong, lasting relationships with key decision - makers in small to medium sized companies.
- Maintain accurate records of all prospecting activities, sales interactions, and opportunity statuses in our customer relationship management software.
- Proactively identify issues and resolve problems to uphold the commitment to service.
- Own the entire sales cycle, from lead generation, to assisting and overseeing revenue collection process as needed.
- Drive external, digital engagement expansion through key ArcBest products.
- Continuously monitor industry changes, competitor activities, and market conditions to refine sales strategies and approaches.
- Other duties and projects, as assigned.
- Bachelor's Degree, preferred
- Previous customer sales, operations, or service experience, preferred
- Ability to multi-task with a high attention to detail.
- Ability to negotiate and reach outcomes that gain the support and acceptance of all stakeholders.
- Ability to thrive in a fast-paced environment.
- Confident decision-making and problem-solving skills.
- Excellent time management skills to prioritize and optimize workload to meet deadlines.
- Highly coachable and eager to learn.
- Strong listening and communication skills, both written and verbal, with an ability to effectively connect and engage with customers.
- Sales-driven with an entrepreneurial mindset.
- Active Learning
- Perseverance and Follow-Through
- Prospecting
- Sales Closing and Agreements
- Selling
- Generally, 8:00 am - 5:00 pm with occasional irregular hours depending on workload.
- Minimal (0%-25%)
- This is an hourly position paid biweekly.
- Variable compensation is included.
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