Business Development officer - PL Sales.Injaz-RBG-DBC PL Fulfillment.Retail Banking Group
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Key skills for this role
About the Role
Mashreq is hiring a Business Development Officer for PL Sales to achieve monthly sales targets through telesales activities. You will convert leads, update systems, handle customer issues, and drive cross-sell efforts.
Key Skills for This Role
Responsibilities
- Achieve monthly targets assigned
- Ensure all telesales activities are directed to meeting sales targets
- Develop and implement telesales strategies and objectives
- Achieve service standards and monitor, evaluate, and measure performances
- Drive cross sell effort
- Analysis of leads received
- Conversion of leads into Sale
- Updating all systems as per the call with the customer
- Processing of the request or offer given to the customer
- Constant follow up with concerned department if process is delayed
- Handling of all customer issues and resolve at the earliest
- Maintaining all records of approval, requests and reports handled
Requirements
- University Graduate
- 1 2 years experience in similar work environment
- Preferably has a practical marketing background
- Strong Sales and customer focus and ability to think creatively and work under pressure
- Excellent presentation skills
- Good team player with result driven attitude
- Business sensitive
- Analytical and computer skills
- Adaptable and versatile
Full Job Posting
Job Purpose
- To achieve monthly targets assigned.
- To ensure that all telesales activities are directed to meeting sales targets.
- To develop and implement telesales strategies and objectives as well as set challenging sales target and ensure that these target are achieved.
- To achieve service standards and monitor, evaluate and measure performances to achieve top productivity and efficiency from systems as well as the product campaigns.
- To drive cross sell effort.
Key Results Area
- Analysis of leads received.
- Conversion of leads into Sale
- Updating all the systems as per the call with the customer.
- Processing of the request or offer given to the customer.
- Constant follow up with the concerned department if the process is delayed or not fulfilled as per the customer’s request.
- Handling of all customer issues and resolve the same at the earliest and highlight them to the TL.
- Maintaining all records of the approval, requests and reports handled.
Knowledge Skill and Experience
- University Graduate.
- 1 2 years experience in similar work environment.
- Preferably has a practical marketing background.
- Has strong Sales and customer focus and ability to think creatively and work under pressure.
- Excellent presentation skills.
- Good team player with result driven attitude.
- Business sensitive.
- Has analytical and computer skills.
- Adaptable and versatile.
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