Business Development Manager - FinTech

Job Purpose

**3. Channel Partner Development**

• ****4.
• Client Onboarding and Support****
• ****5.
• Market Research and Industry Engagement****
• ****6.
• Departmental Support and Process Improvement****
• ****7.
• Information Security and Compliance****
• Relationship Management
• Proactively engage with existing clients and channel partners to understand their business needs and growth potential.
• Build and maintain strong relationships with FinTech companies, intermediaries, and key stakeholders.
• Develop referral channels and leverage networks to attract new clients.
• Deliver exceptional client service and ensure long-term partnerships.
• Identify, target, and attract FinTech companies globally to establish their presence within the organization.
• Develop and execute strategic initiatives to drive growth within the FinTech sector.
• Generate new business through networking, industry events, roadshows, and direct outreach.
• Collaborate with leadership to implement strategies that promote the organization's offerings and services.
• Stay abreast of market trends, competitive dynamics, and industry developments.
• Develop and manage relationships with channel partners to drive growth across markets and segments.
• Identify and onboard new partners locally and internationally.
• Support and train partners while managing their performance.
• Provide insights and recommendations to enhance market penetration and client acquisition.
• Support clients throughout the business setup process, including registration, licensing, and office establishment.
• Coordinate with internal departments and external stakeholders to ensure a seamless onboarding experience.
• Assist clients with operational requirements such as leasing, regulatory liaison, and employee sponsorship.
• Ensure high levels of client satisfaction and service excellence.
• Conduct research and analyse industry data to identify opportunities for growth.
• Prepare reports, presentations, and briefings for senior management.
• Represent the organization at conferences, trade events, and networking forums.
• Enhance brand awareness and strengthen market positioning.
• Provide recommendations to improve operational efficiency and enhance client experience.
• Support cross-functional collaboration to align business development initiatives.
• Maintain accurate records using CRM systems and prepare performance reports.
• Assist in internal projects and strategic initiatives as required.
• Adhere to information security policies, procedures, and organizational standards.
• Ensure confidentiality and integrity of sensitive information.
• Report any potential risks or security incidents to the appropriate authorities.
• ****Candidate Profile****

Relevant Experience

• 6-8 years of experience in business development, sales, or client relationship management.
• Proven track record in FinTech sales and client acquisition.
• Experience in financial services, technology, or innovation-driven environments.
• Prior experience working with financial hubs, free zones, or regulatory authorities is highly advantageous.
• Strong understanding of global FinTech trends and ecosystems.
• ****Education****
• Bachelor's degree in Business Administration, Finance, Marketing, Economics, or a related field.
• ****Technical Skills and Knowledge****
• Strong knowledge of the financial services and FinTech industry.
• Familiarity with regulatory frameworks and business setup processes in international financial centres.
• Proficiency in CRM systems and Microsoft Office applications.
• ****Competencies****

• Customer-Centric Decision Making

• Strategic Thinking and Commercial Acumen
• Performance Ownership and Accountability
• Critical Thinking and Problem Solving
• Relationship Management and Influencing Skills
• Collaborative Leadership
• Results-Oriented and Target-Driven Approach
• ****Languages****
• Fluent in English (mandatory).
• Arabic is an advantage