Business Developement Representative
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Key skills for this role
About the Role
Epicor seeks a Business Development Representative to generate leads through cold outreach and warm leads. You will cultivate prospects, build pipeline, and achieve sales metrics. Requires 1+ year of customer service or inside sales experience and strong communication skills.
Key Skills for This Role
Responsibilities
- Tasked with a diverse mix of both cold outreach and responding to warm leads via phone, emailing, social media, etc.
- Cultivates net new prospects and builds pipeline through outbound prospecting efforts
- Engages with mid sized to large businesses and relevant roles (C Level)
- Assists sales counterpart by delivering qualifying leads and cultivating new prospects
- Achieves daily, weekly, monthly scorecard metrics such as calls scheduled, calls completed, qualified opportunities and deals
- Conducts market research to be followed up by the Territory Managers in the field
- Continuously learns our applications/value proposition/differentiation in order to enhance conversations
- Responsible for entering data into our customer relationship management software
Requirements
- Bachelor's degree preferred
- 1 year or more of customer service, call center or inside sales experience
- 1 year or more of experience in related industry (manufacturing, distribution, retail, lumber, auto)
- Excellent phone voice, manner, written, and verbal communications skills
- Ability to field questions from prospects and customers about the company, products, services, implementation
Full Job Posting
Duties & Responsibilities
- Tasked with a diverse mix of both cold outreach and responding to warm leads via phone, emailing, social media, etc.
- Cultivates net new prospects and builds pipeline through outbound prospecting efforts.
- Engages with mid sized to large businesses and relevant roles (C Level).
- Assists sales counterpart by delivering qualifying leads and cultivating new prospects to enable them to achieve the company’s revenue objectives.
- Achieves daily, weekly, monthly scorecard metrics such as calls scheduled, calls completed, qualified opportunities and deals.
- Conducts market research to be followed up by the Territory Managers in the field.
- Continuously learns our applications/value proposition/differentiation in order to enhance conversations.
- Responsible for entering data into our customer relationship management software.
Knowledge, Skills & Abilities
- Excellent phone voice, manner, written, and verbal communications skills required.
- Ability to field questions from prospects and customers about the company, products, services, implementation.
- Leadership experience and a desire to move into future leadership roles.
- Preferred telephone sales experience, or solution selling experience in the software industry.
- Prior experience cultivating and managing existing leads in a sales pipeline through preliminary sales stages is a plus.
- Involvement in attaining quota goals and a proven track record is preferred.
Qualifications
- Bachelor's degree preferred.
- Bachelors degree in business management, marketing preferred.
- 1 year or more of customer service, call center or inside sales experience.
- 1 year or more of experience in related industry (manufacturing, distribution, retail, lumber, auto).
- Knowledge of marketing and sales.
About Epicor
- Epicor is a team of 5,000 talented professionals creating a world of better business through data, AI, and cognitive ERP.
- We help businesses stay future ready by connecting people, processes, and technology.
Competitive Pay & Benefits
- Health and Wellness: Comprehensive health and wellness benefits.
- Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting.
- Career Development: Free LinkedIn Learning licenses and Mentoring Program.
- Education Support: Geographically specific programs.
- Inclusive Workplace: Collaborate with a diverse team.
- Work Life Balance: Policies built on mutual trust and support.
- Global Mobility: Support for international relocations and permanent residency processes.
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