Business Analyst & Workflow Associate Consultant, Corporate Legal Solutions

Responsibilities:

• Conduct interviews, research, and process observations to identify automation opportunities
• Create process maps, requirements documents, and solution designs that reflect optimized workflows
• Develop and test automated workflows using no-code or low-code platforms
• Troubleshoot workflows not meeting customer expectations
• Alter existing workflows based on changing user requirements, Serve as the voice of the user, ensuring intuitive, efficient, and delightful end-user experiences
• Provide first-line support to business and legal users of CLM platforms and legal AI tools through established support channels.
• Support data-quality, reporting, testing, and administrative activities as needed.
• Facilitate workshops, client presentations, and real-time problem solving
• Maintain project ownership, monitoring timelines, scope, and budget to ensure successful outcomes
• Deliver client-facing reports, proposals, and supporting documentation
• Build expertise in legal technology tools, workflow best practices, and system integrations
• Collaborate with cross-functional teams including engineers, legal professionals, and developers
• Stay ahead of legal tech trends and identify areas for innovation and growth

What We Are Looking For: