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Key skills for this role
Requirements & Analysis Elicit, document, and manage business and technical requirements through stakeholder interviews, workshops, and process analysis Translate business needs into clear, concise user stories with acceptance criteria using behavior-driven formats (e.g., Given/When/Then) Analyze current-state systems and workflows; identify gaps and propose future-state solutions Document data flows, integration points, and system dependencies including API request/response behavior Maintain traceability between business requirements, user stories, and test cases
Elicit, document, and manage business and technical requirements through stakeholder interviews, workshops, and process analysis
Translate business needs into clear, concise user stories with acceptance criteria using behavior-driven formats (e.g., Given/When/Then)
Analyze current-state systems and workflows; identify gaps and propose future-state solutions
Document data flows, integration points, and system dependencies including API request/response behavior
Maintain traceability between business requirements, user stories, and test cases
Technical Collaboration Engage directly with development teams to clarify technical requirements and validate that proposed solutions meet business needs Review and contribute to API documentation, including understanding of REST/JSON payloads, request structures, error handling, and field mapping Participate in technical design discussions; surface business impact of architectural decisions Support integration analysis when third-party systems, APIs, or data sources are involved Collaborate with QA to develop test scenarios; assist in UAT coordination and defect triage
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Engage directly with development teams to clarify technical requirements and validate that proposed solutions meet business needs
Review and contribute to API documentation, including understanding of REST/JSON payloads, request structures, error handling, and field mapping
Participate in technical design discussions; surface business impact of architectural decisions
Support integration analysis when third-party systems, APIs, or data sources are involved
Collaborate with QA to develop test scenarios; assist in UAT coordination and defect triage
Agile Delivery Actively participate in Agile ceremonies: sprint planning, backlog refinement, daily standups, sprint reviews, and retrospectives Manage and maintain the product backlog in Azure DevOps (ADO), including Epics, Features, User Stories, Tasks, and Bugs Contribute to sprint capacity planning; assist in effort estimation with development teams Apply pull-based or flow-driven delivery principles; support release candidate readiness processes Communicate sprint status, risks, and blockers clearly and proactively to stakeholders and leadership
Actively participate in Agile ceremonies: sprint planning, backlog refinement, daily standups, sprint reviews, and retrospectives
Manage and maintain the product backlog in Azure DevOps (ADO), including Epics, Features, User Stories, Tasks, and Bugs
Contribute to sprint capacity planning; assist in effort estimation with development teams
Apply pull-based or flow-driven delivery principles; support release candidate readiness processes
Communicate sprint status, risks, and blockers clearly and proactively to stakeholders and leadership
Stakeholder Communication & Documentation Serve as a liaison between business stakeholder and technical teams Produce audience-appropriate documentation: executive summaries, BRDs, SOPs, release notes, and process flows Facilitate working sessions and demos; capture decisions and action items Create wireframes and process diagrams to communicate requirements visually using tools such as Miro and Figma
Serve as a liaison between business stakeholder and technical teams
Produce audience-appropriate documentation: executive summaries, BRDs, SOPs, release notes, and process flows
Facilitate working sessions and demos; capture decisions and action items
Create wireframes and process diagrams to communicate requirements visually using tools such as Miro and Figma
Private U.S. business-technology provider serving organizations with managed IT, cybersecurity, print, voice, cloud, and security services.
Visit company websiteJobs and hiring trendsUSD 68633-106381 yearly / year
Full-time
Mid · 3+ years experience
Remote
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