Business Analyst
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Key skills for this role
About the Role
This contract role supports a major platform migration project at a leading North American bank, replacing a Virtual Data Room (VDR) platform with Box. The Business Analyst/Implementation Specialist will assist with migration, documentation, change management, and Level 2 support.
Key Skills for This Role
Responsibilities
- Support implementation and migration of the new Box platform
- Assist with Electronic Document Management (EDM) processes including document classification, role based access controls, user permissions, sensitivity labels, retention and disposition policies
- Participate in SaaS application migration activities
- Create end user documentation, training materials, and how to guides
- Support change management and adoption activities
- Help establish ITIL processes: Incident Management, Change Management, Problem Management
- Provide Level 2 support, escalating complex issues to Level 3/vendor support (Box)
- Work within Agile methodology: Epics, Features, User Stories
Requirements
- 5 to 7 years of overall experience
- Experience with Box or other VDR for electronic document management, permission and access controls
- Experience with migration and SaaS application setup
- Previous experience working in an Agile environment
- Jira experience
- Strong communication and interpersonal skills
- Self starter
- Post secondary education required
Full Job Posting
Job Summary
- This role is a Business Analyst / Implementation & Migration Specialist (EDM / VDR) supporting a major platform migration project at a leading North American bank.
- The client is replacing its current Virtual Data Room (VDR) platform with Box and is seeking a Business Analyst/Implementation Specialist to support the migration and rollout.
- The project involves migrating approximately 150 sites, 4,100 users, and associated data from Intralinks to Box.
Key Responsibilities
- Support implementation and migration of the new Box platform.
- Assist with Electronic Document Management (EDM) processes: document classification, role based access controls, user permissions, sensitivity labels, retention and disposition policies.
- Participate in SaaS application migration activities.
- Create end user documentation, training materials, and how to guides.
- Support change management and adoption activities.
- Help establish ITIL processes: Incident Management, Change Management, Problem Management.
- Provide Level 2 support, escalating complex issues to Level 3/vendor support (Box).
- Work within Agile methodology: Epics, Features, User Stories.
Required Skills
- Experience with Box (or other VDR) — electronic document management, permission and access controls.
- Experience with migration and SaaS application setup.
- Previous experience working in an Agile environment.
- Jira experience.
- Strong communication and interpersonal skills.
- Self starter.
Preferred Skills
- Box platform experience (highest priority).
- VDR (Virtual Data Room) application experience (highest priority).
- EDM (Electronic Document Management) experience (highest priority).
- SaaS migration experience (highest priority).
- Application implementation and rollout projects.
- Technical writing and process documentation.
- User onboarding and training.
- Process analysis and requirements gathering.
- Agile project environments.
- ITIL support processes.
- Data governance and compliance.
- Experience in regulated environments is beneficial, including familiarity with GDPR, privacy regulations, data governance and compliance controls, financial services environments.
Education Requirements
- Post secondary education required.
Required Experience
- 5 to 7 years of overall experience.
Compensation
- Pay Rate: CAD 60.00–CAD 70.00 / Hour (CAD).
Schedule
- Shift / Schedule: Monday to Friday, core business hours.
- Contract Duration: 5 months (extension possible).
- Start: June 11, 2026.
Workplace
- Hybrid — 2 days onsite in Toronto, ON.
About the Client
- Top 10 bank in Canada and North America offering comprehensive financial solutions.
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