Business Analyst (MS Dynamics 365)
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Key skills for this role
About the Role
Atlantis IT Group seeks an experienced Microsoft Dynamics 365 Business Analyst with 8-10+ years of experience. You will gather requirements, design solutions, and support Agile delivery for Dynamics 365 modules including Sales, Customer Service, Finance, Operations, and Marketing.
Key Skills for This Role
Responsibilities
- Collaborate with business stakeholders to gather, analyze, and document business requirements
- Create and maintain Business Requirements Documents (BRD) and Functional Requirements Documents (FRD)
- Translate business needs into clear, actionable functional and technical requirements
- Support configuration, deployment, enhancement, and optimization of Microsoft Dynamics 365 solutions
- Provide expertise across Dynamics 365 modules: Sales, Customer Service, Finance, Operations, Marketing
- Create, maintain, and manage user stories with clearly defined acceptance criteria
- Participate actively in Agile ceremonies: Sprint Planning, Daily Standups, Sprint Reviews, Retrospectives
- Support SAFe Agile activities including PI Planning and cross team coordination
- Conduct end user training and knowledge transfer sessions
- Develop user guides, process documentation, and training materials
Requirements
- 8 10+ years of experience as a Business Analyst, preferably with Microsoft Dynamics 365
- Strong knowledge of Microsoft Dynamics 365 modules: Sales, Customer Service, Finance, Operations, Marketing
- Experience configuring, implementing, deploying, and optimizing Dynamics 365 solutions
- Strong expertise in requirements gathering, business process analysis, and solution design
- Experience creating BRDs, FRDs, use cases, workflow diagrams, and user stories
- Solid understanding of Agile and SAFe methodologies
- Excellent verbal, written, presentation, and facilitation skills
Full Job Posting
Role Overview
- We are seeking an experienced Microsoft Dynamics 365 Business Analyst with 8 10+ years of experience.
- The ideal candidate will work with stakeholders, project teams, and technical resources to analyze requirements and implement Dynamics 365 solutions.
Key Responsibilities
- Collaborate with business stakeholders to gather, analyze, and document business requirements.
- Create and maintain Business Requirements Documents (BRD) and Functional Requirements Documents (FRD).
- Translate business needs into clear, actionable functional and technical requirements.
- Ensure end to end traceability of requirements from initiation through deployment.
- Analyze current business processes and recommend improvements using Dynamics 365.
- Support configuration, deployment, enhancement, and optimization of Dynamics 365 solutions.
- Provide expertise across Dynamics 365 modules: Sales, Customer Service, Finance, Operations, Marketing.
- Work with development and architecture teams to design scalable solutions.
- Create, maintain, and manage user stories with acceptance criteria.
- Participate in Agile ceremonies: Sprint Planning, Daily Standups, Sprint Reviews, Retrospectives.
- Support SAFe Agile activities including PI Planning and cross team coordination.
- Conduct end user training and knowledge transfer sessions.
Required Qualifications
- 8 10+ years of experience as a Business Analyst, preferably with Microsoft Dynamics 365.
- Strong knowledge of Microsoft Dynamics 365 modules: Sales, Customer Service, Finance, Operations, Marketing.
- Experience configuring, implementing, deploying, and optimizing Dynamics 365 solutions.
- Strong expertise in requirements gathering, business process analysis, and solution design.
- Experience creating BRDs, FRDs, use cases, workflow diagrams, and user stories.
- Solid understanding of Agile and SAFe methodologies.
- Experience working with cross functional business and technical teams.
- Strong analytical, problem solving, and decision making skills.
- Excellent verbal, written, presentation, and facilitation skills.
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