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Business Analyst - LOS

Virtusa Middle East FZ-LLC
Dubai, UAE
Senior
Today
Business Requirements AnalysisLoan OriginationWorkflow/BPM ConfigurationProcess MappingStakeholder ManagementAPI Integration (REST/SOAP)
Free

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Key skills for this role

Business Requirements AnalysisLoan OriginationWorkflow/BPM Configuration
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Full Job Posting

Business Requirements Analysis

  • Engage with retail lending, credit risk, operations, and product teams to gather origination requirements
  • Analyze current state loan origination processes on the existing platform (Newgen IBPS)
  • Define future state origination journeys, workflows, and BPMN process flows on Flowable
  • Prepare BRD, FSD, user stories, and process maps

Loan Origination Domain

  • Customer onboarding & application capture (assisted and digital / STP channels)
  • Credit assessment, scoring, decisioning & policy rule configuration
  • Deviation handling, approval hierarchy & workflow orchestration (BPMN)
  • Documentation, KYC / AML checks & verification
  • Disbursement, limit setup & handoff to core and loan management systems
  • Conventional and Islamic (Murabaha, Ijara) product origination
  • Integration with credit bureau, e KYC, de duplication & external services (REST / SOAP APIs)

Stakeholder Management

  • Act as bridge between business and IT
  • Conduct workshops and discovery sessions
  • Coordinate with vendors and product owners

Testing & UAT

  • Define test cases and scenarios
  • Support SIT and UAT
  • Track defects and closures through to QG gate sign off

Implementation Support

  • Support the implementation lifecycle across phased go live waves
  • Assist in training and go live (greenfield new book first, followed by legacy migration)
  • Provide post go live support and hypercare

Skills & Competencies

  • Retail lending and loan origination process knowledge
  • Workflow / BPM configuration awareness (Flowable, Camunda, Newgen, or similar)
  • Process mapping and documentation
  • Stakeholder communication
  • Knowledge of API Integration (REST / SOAP), File Formats (XML, ISO, JSON, CSV), Data Mapping & Interface specification

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