Business Analyst

Join our dynamic Customer Success team as a Business Analyst , where you'll play a key role in delivering innovative enterprise loyalty solutions for leading global brands!

At Loyalty Juggernaut, we’re on a mission to revolutionize customer loyalty through AI-driven SaaS solutions.

We are THE JUGGERNAUTS, driving innovation and impact in the loyalty ecosystem with GRAVTY®, our SaaS Product that empowers multinational enterprises to build deeper customer connections.

Designed for scalability and personalization, GRAVTY® delivers cutting-edge loyalty solutions that transform customer engagement across diverse industries including Airlines, Airport, Retail, Hospitality, Banking, F&B, Telecom, Insurance and Ecosystem.

• 400+ million members connected through our platform.
• Trusted by 100+ global brands/partners, driving loyalty and brand devotion worldwide.

Proud to be a Three-Time Champion for Best Technology Innovation in Loyalty!!

Explore more about us at www.lji.io .

If you are an enterprising individual with a genuine passion for customer engagement and are excited about a career opportunity to offer unique Loyalty solutions to business' challenging problems, this role could be an excellent fit for you.

As a Business Analyst in Customer Success team, you will partner with renowned and diverse multinational companies/brands to help them succeed in providing unique and innovative Loyalty Management solutions to their customers.

What will you Do:

A Blend of Business Consulting and Product Expertise, your responsibilities will encompass both business consulting and product expertise, enabling you to make a holistic impact on our clients' success.

You'll:

• Conduct in-depth client discovery sessions, analyzing requirements, identifying pain points, and defining key performance indicators (KPIs).