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Business Analyst, Commercial Solutions

Mark Anthony Group
Vancouver, CAN
Full Time
Mid
Hybrid
2 weeks ago
SalesforceSales CloudB2B CommerceOMSCommerce7JIRA
Free

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About Us

  • Mark Anthony Group is an entrepreneurial drinks company with a portfolio of iconic beverage brands and luxury wineries.
  • We hire passionate people and trust those closest to the work to do what’s right.

What You'll Do

  • Play a key role in enabling our commercial Salesforce ecosystem, driving adoption and integration across Sales Cloud, B2B, OMS, and Commerce7.
  • Drive the end to end requirement and product lifecycle by managing functional intake, eliciting stakeholder requirements, and accurately documenting appropriate flows and diagrams.
  • Design effective solutions based on business needs and guide technical teams through a clear and seamless transition of functional requirements.
  • Stakeholder alignment, business value framing.
  • User story writing & refinement.
  • Triage and support of reported issues and bugs.
  • Administrative configuration within Salesforce apps.
  • Configure applications to meet business requirements and build custom reports and dashboards that provide clear, actionable data insights.
  • Functional testing support & QA.
  • Drive comprehensive User Acceptance Testing and lead strategic change management plans to ensure seamless user adoption through training and support.
  • Foster strong, transparent relationships with business users by communicating complex business requirements clearly to stakeholders at all levels of the organisation.
  • Take initiative and ownership in solving complex problems and positively articulating solutions.

What you will learn in this role

  • Deep expertise in Salesforce ecosystem (Sales Cloud, B2B Commerce, OMS and how it integrates with enterprise systems, like QAD and Snowflake).
  • Broader exposure to sales enablement, order management, and cross functional IT/business collaboration in a fast scaling commercial environment.

What you will bring

  • 2+ years of Salesforce experience preferred, with required expertise in Order Management. Experience may include Sales Cloud CRM, B2B Commerce, and OMS, along with the ability to configure, document, and support integrations.
  • Business analysis & stakeholder engagement skills to facilitate requirements sessions, gather requirements, demo solutions, and translate business needs into technical solutions.
  • Data & systems integration knowledge to ensure seamless cross platform functionality.
  • Strong experience in JIRA.
  • Understanding Snowflake, Mulesoft, and SQL would be an asset.

Why Join Us?

  • Competitive compensation that recognizes individual and company performance. Typical hiring range: $70,000 $85,000 annually.
  • Company matched RRSP contributions.
  • Extended health and dental benefits, and mental health plans with 24/7 access to a primary care physician via Lumino Health.
  • Maternity & Adoption Leave Top Up and Paid Secondary Caregiver Leave.
  • Paid time off.
  • An extensive offering of world leading learning and development programs.
  • Located in a prime Vancouver neighborhood (near transit).
  • Hybrid work environment of 4 days a week in office.
  • Company paid parking.
  • Complimentary building gym.

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