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Business Analyst-Airlines

Ampstek
, UAE
Mid-Senior
1 months ago
Requirements GatheringBusiness Process MappingStakeholder AnalysisUMLBPMNAgile
Free

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Job Summary

We are seeking an experienced Business Analyst with expertise in Airline Reservation Systems (PSS) to support product enhancements and business initiatives for a leading airline reservation platform.

The ideal candidate should have strong domain knowledge of airline booking processes, experience in Agile environments, and hands-on exposure to SQL and system integrations.

Key Responsibilities

  • Gather, analyze, and document business requirements for reservation system enhancements.
  • Act as a liaison between business stakeholders and technical teams.
  • Create and manage user stories, acceptance criteria, and product backlog items.
  • Conduct backlog grooming and support sprint planning activities.
  • Perform impact analysis for new features and system changes.
  • Collaborate with development teams to ensure business requirements are delivered effectively.
  • Execute SQL queries for data validation, reporting, and troubleshooting.
  • Support UAT activities and coordinate defect resolution.
  • Prepare functional documentation, release notes, and training materials.
  • Ensure solutions align with airline operational requirements and business objectives.

Required Skills

  • Experience as a Business Analyst within the Airline/Aviation domain.
  • Strong knowledge of Airline Reservation Systems (PSS) such as Sabre, Amadeus, or similar platforms.
  • Understanding of airline booking, ticketing, and ancillary service processes.
  • Experience with Agile/Scrum methodologies.
  • Proficiency in:

O Backlog Management & Prioritization

  • o Stakeholder Management
  • o SQL Queries and Data Analysis
  • o API Integrations and XML Messaging
  • o System Interfaces and Data Flows
  • Strong analytical and problem-solving skills.

Preferred Skills

  • Experience with airline loyalty programs or holiday booking systems.
  • Exposure to cloud-based applications and microservices architecture.

Qualification

  • Bachelor's Degree in Computer Science, Information Technology, or a related field.
  • Sent Resumes to vishnu.r@ampstek.com

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