Branch Manager (UAEN)
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Key skills for this role
About the Role
NXN seeks a Branch Manager to lead and grow commercial performance of a portfolio of branches, driving revenue, profitability, customer acquisition, and operational excellence.
Key Skills for This Role
Responsibilities
- Own and deliver all assigned revenue, profitability, and growth targets across the branch portfolio.
- Drive sales of all NXN products and services including Shipping, Courier, Logistics, Fulfillment, PO Box Solutions, Returns Management, Third Party Services, Government Services, and Commercial Partnerships.
- Develop and execute local commercial plans to increase branch revenue and market penetration.
- Identify and capitalize on new business opportunities within the assigned territory.
- Drive customer acquisition, retention, and wallet share growth.
- Monitor branch commercial performance and implement corrective actions where required.
- Lead branch participation in all sales campaigns, promotions, and commercial initiatives.
- Build and lead a high performance sales culture across all branches.
- Coach, mentor, and develop Branch Supervisors and frontline teams on consultative selling techniques.
- Conduct regular sales reviews and performance coaching sessions.
- Drive cross selling and upselling across all product categories.
- Ensure all employees actively contribute to commercial objectives.
Requirements
- Bachelor's Degree in Business Administration, Marketing, Sales, Retail Management, Logistics, Operations Management, or related discipline
- Minimum 8 years of experience in Retail, Logistics, Courier, Postal, Banking, Telecommunications, FMCG, or Multi Site Operations
- Minimum 4 years in a leadership role managing multiple branches, outlets, or territories
- Proven track record in sales growth, business development, customer acquisition, and P&L management
- Demonstrated success in leading commercial teams and delivering revenue targets
Full Job Posting
Job Purpose
- To lead and grow the commercial performance of an assigned portfolio of NXN branches by driving revenue growth, profitability, customer acquisition, sales excellence, and operational performance. The Branch Manager is accountable for transforming branches into high performing commercial hubs that ma
Core Responsibilities & KPIs
- Own and deliver all assigned revenue, profitability, and growth targets across the branch portfolio.
- Drive sales of all NXN products and services including Shipping, Courier, Logistics, Fulfillment, PO Box Solutions, Returns Management, Third Party Services, Government Services, and Commercial Partnerships.
- Develop and execute local commercial plans to increase branch revenue and market penetration.
- Identify and capitalize on new business opportunities within the assigned territory.
- Drive customer acquisition, retention, and wallet share growth.
- Monitor branch commercial performance and implement corrective actions where required.
- Lead branch participation in all sales campaigns, promotions, and commercial initiatives.
- Build and lead a high performance sales culture across all branches.
- Coach, mentor, and develop Branch Supervisors and frontline teams on consultative selling techniques.
- Conduct regular sales reviews and performance coaching sessions.
- Drive cross selling and upselling across all product categories.
- Ensure all employees actively contribute to commercial objectives.
Education & Experience
- Bachelor's Degree in Business Administration, Marketing, Sales, Retail Management, Logistics, Operations Management, or related discipline.
- MBA or equivalent postgraduate qualification is preferred.
- Minimum 8 years of experience in Retail, Logistics, Courier, Postal, Banking, Telecommunications, FMCG, or Multi Site Operations.
- Minimum 4 years in a leadership role managing multiple branches, outlets, or territories.
- Proven track record in sales growth, business development, customer acquisition, and P&L management.
- Demonstrated success in leading commercial teams and delivering revenue targets.
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