Branch Manager – Restaurant Operations & Administration

About Us

Operations Management

• Oversee daily branch operations and ensure smooth service flow
• Supervise kitchen, cashier, and service staff
• Ensure excellent food quality, presentation, and customer service
• Monitor branch sales and achieve monthly targets
• Handle customer complaints and resolve issues professionally
• Ensure cleanliness, hygiene, and food safety compliance

Back Office & Administrative Tasks

• Prepare **daily sales reports, branch performance reports, and weekly updates**
• Manage staff scheduling, attendance monitoring, and leave coordination
• Handle branch documentation and filing systems
• Monitor labor cost and operational expenses
• Coordinate directly with head office regarding operational requirements
• Process supplier coordination and follow up on deliveries
• Monitor inventory reports, stock variance, and wastage control
• Prepare purchase requests and monitor branch expenses
• Ensure all municipality, health, and trade license requirements are updated
• Manage petty cash and basic branch financial records
• Track branch KPIs and submit reports to management
• Ensure implementation of company SOPs and internal policies

Requirements

• Minimum **3+ years experience** as a Branch Manager in restaurant or fast-food operations
• Strong knowledge of **restaurant back-office administration**
• Experience in reporting, scheduling, inventory control, and documentation
• Good understanding of **P&L, cost control, and sales analysis**
• Strong leadership and people management skills
• Excellent problem-solving and decision-making ability
• Knowledge of food safety and hygiene regulations
• Strong computer skills (Excel, POS systems, reporting tools)
• Experience in shawarma / quick service restaurant is a major advantage
• Currently available in UAE

Preferred Skills

• Can analyze sales trends and create action plans
• Strong communication with suppliers and management
• Ability to improve branch performance through operational planning
• Can manage both floor operations and office/admin responsibilities efficiently
• If you are a hands-on leader with strong operational and administrative experience, we want to hear from you.

Job Type: Full-time

Experience

• Restaurant Management: 4 years (Preferred)

Language

• English (Required)