Branch Manager

Success in this role means creating a branch where Sales, Parts, and Service work together as one team .

You will focus on:

People & Leadership – Supporting the Service Manager, Parts Manager, Sales team, and employees in building an engaged, accountable, high-performing branch.

Customers – Strengthening customer relationships and ensuring Harvey & Company is the first call when customers need trucks, equipment, parts, or service.

Collaboration – Breaking down departmental barriers and ensuring Sales, Parts, and Service communicate, share opportunities, and work together to deliver the best possible customer experience.

Growth – Increasing sales and market presence throughout Western Newfoundland and Labrador.

Operations – Ensuring the branch operates efficiently, safely, and consistently.

Financial Performance – Delivering revenue, gross profit, expense, productivity, and profitability targets.

We are looking for an experienced leader who combines strong business judgment with the ability to lead people, collaborate with department managers, and build lasting customer relationships.

Ideally, you bring:

5+ years of progressive management or leadership experience.

Experience managing a branch, dealership, business unit, department, or comparable operation.

Demonstrated ability to lead and develop teams.

Experience working collaboratively with departmental or functional managers.

Strong business and financial acumen.

Experience managing budgets, revenue, gross profit, expenses, and operational KPIs.

A track record of improving business performance and achieving results.

Strong customer relationship and business development skills.

The ability to understand operational challenges and turn them into action.

Excellent communication and interpersonal skills.

Strong organizational, planning, and problem-solving abilities.

A leadership style that combines accountability with coaching and support.

Confidence working with senior leadership, department managers, employees, and customers.

Experience in commercial trucks, heavy equipment, automotive dealerships, transportation, construction, industrial distribution, agriculture, or a related industry would be a strong asset but is not required.

Titles matter less to us than how you lead.

You are someone who:

Is visible and engaged with employees and customers.

Builds strong relationships with department managers and empowers them to lead their teams.

Sets clear expectations and follows through.

Doesn't manage exclusively from an office.

Understands the numbers and uses them to make better decisions.

Coaches people rather than simply directing them.

Is comfortable having difficult conversations when necessary.

Recognizes and celebrates strong performance.

Builds relationships and earns trust.

Takes ownership of results.

Looks for solutions instead of excuses.

Understands that exceptional customer service is everyone's responsibility.

Harvey & Company Ltd. has been serving Newfoundland and Labrador's transportation and heavy-equipment industries for generations.

Our Corner Brook branch provides truck and equipment sales, parts, service, and customer support to businesses throughout Western Newfoundland and Labrador.

Our customers depend on their equipment to operate their businesses. When a truck or piece of equipment isn't working, downtime matters. Our job is to provide the people, parts, service, equipment, and support necessary to keep our customers moving.

The Branch Manager plays a critical role in bringing all of those areas together.

We're looking for someone who will take ownership of the overall performance of the branch while working closely with our Service Manager, Parts Manager, and Sales team to achieve results.

The right leader will connect the departments, develop people, strengthen customer relationships, identify opportunities, and ensure everyone is working toward the same goals.

If you are an experienced leader who enjoys being close to the business, close to your customers, and accountable for performance, we'd like to hear from you.