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Branch Manager
Confediantial
Abu Dhabi Emirate, UAE
Full Time
Manager
Onsite
2 days ago
Branch Operations ManagementSales & Business DevelopmentTeam LeadershipFinancial AnalysisRisk ManagementRegulatory Compliance
Free
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Branch Operations ManagementSales & Business DevelopmentTeam Leadership
About the Role
Rafidain Bank Abu Dhabi seeks a dynamic Branch Manager to oversee branch operations, drive sales, and ensure regulatory compliance. The role requires 8-10 years of banking experience with at least 3-5 years in branch management, strong leadership, and knowledge of UAE banking regulations.
Key Skills for This Role
Branch Operations ManagementSales & Business DevelopmentTeam LeadershipFinancial AnalysisRisk ManagementRegulatory Compliance
Responsibilities
- Oversee all branch operations ensuring efficiency, compliance, and service excellence
- Develop and execute branch business plan to achieve growth targets
- Drive sales of banking products including deposits, loans, credit cards, investment products, and insurance solutions
- Lead, motivate, and develop branch staff to achieve performance excellence
- Ensure full compliance with UAE Labor Law, CBUAE regulations, and banking standards
- Maintain high standards of customer service and satisfaction
- Manage branch profit and loss performance, budgets, and cost control
- Prepare and submit regulatory reports to CBUAE and internal stakeholders
Requirements
- Bachelor's degree in Banking, Finance, Business Administration, or related field
- Minimum 8 10 years of progressive banking experience
- At least 3 5 years in branch management or senior leadership role
- Proven track record in UAE banking sector preferred
- Deep understanding of banking operations, products, and services
- Comprehensive knowledge of UAE banking regulations and CBUAE requirements
- Expertise in credit evaluation, risk assessment, and loan processing
- Strong financial analysis and P&L management skills
- Excellent leadership, coaching, and team development abilities
- Proven sales and business development track record
- Fluency in English; Arabic language skills highly desirable
- AML/CFT Certification
Full Job Posting
Job Summary
- Rafidain Bank Abu Dhabi is a leading financial institution committed to delivering exceptional banking services with a focus on innovation, integrity, and customer satisfaction.
- The bank offers a broad portfolio of retail banking, corporate banking, wealth management, and Islamic banking services.
Statement of Duties
- Oversee all branch operations ensuring efficiency, compliance, and service excellence.
- Manage daily banking activities including deposits, withdrawals, loans, and account services.
- Ensure adherence to operational procedures, internal controls, and audit requirements.
- Monitor cash management, vault operations, and ATM functionality.
- Implement and maintain business continuity and disaster recovery plans.
- Develop and execute branch business plan to achieve growth targets.
- Drive sales of banking products, including deposits, loans, credit cards, investment products, and insurance solutions.
- Identify and pursue new business opportunities in retail and SME segments.
- Build and maintain corporate and high net worth client relationships.
- Achieve monthly, quarterly, and annual revenue and profitability targets.
- Lead, motivate, and develop branch staff to achieve performance excellence.
- Conduct performance reviews, set KPIs, and provide coaching and feedback.
Required Qualifications
- Bachelor's degree in Banking, Finance, Business Administration, or related field.
- MBA or professional banking certification preferred.
- Minimum 8 10 years of progressive banking experience.
- At least 3 5 years in branch management or a senior leadership role.
- Proven track record in the UAE banking sector preferred.
- Deep understanding of banking operations, products, and services.
- Comprehensive knowledge of UAE banking regulations and CBUAE requirements.
- Expertise in credit evaluation, risk assessment, and loan processing.
- Strong financial analysis and profit and loss management skills.
- Excellent leadership, coaching, and team development abilities.
- Proven sales and business development track record.
- Superior communication and interpersonal skills.
Core Competencies
- Strategic Planning & Execution
- Financial Analysis & P&L Management
- Team Leadership & People Development
- Sales & Business Development
- Risk Management & Compliance
- Customer Relationship Management
- Operational Excellence
- Regulatory Knowledge (CBUAE, MOHRE, AML/CFT)
- Credit Assessment & Loan Processing
- Stakeholder Management
- Decision Making & Problem Solving
- Digital Banking & Technology Adoption
Candidate Profile
- Strategic thinker with strong commercial acumen.
- Results oriented with proven ability to achieve targets.
- Excellent leadership and people management skills.
- Customer focused with commitment to service excellence.
- High integrity and ethical standards.
- Strong analytical and problem solving abilities.
- Adaptable to changing regulatory and market conditions.
- Proficient with banking technology and digital platforms.
- Culturally aware and able to work effectively in a diverse environment.
Relations
- Internal: Regional Manager / Head of Retail Banking, Head Office departments, Other Branch Managers, Credit Department, Treasury Department, Internal Audit Team, Compliance and AML Teams, Customer Service Center.
- External: Central Bank of the UAE, Ministry of Human Resources and Emiratization, Corporate clients and SME customers, High net worth individuals, Government entities, Security services providers, Technology and ATM vendors, Professional associations such as the UAE Banks Federation.
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