Binance Accelerator Program - TechOps Engineer (Observability & AI Ops)

Build observability, automation, and AIOps foundations. Focus on deliverable output, reusable assets, and support-driven product improvement.

Use logs/metrics/traces to understand issues; complete a dashboard + alert + runbook for one service.

Turn support pain points into product improvements (copy, self-service, workflow).

Understand MLOps/AIOps basics: deployment, rollback, drift monitoring.

Build or extend an agent skill for automation or support.

Observability & Automation – Set up dashboards/alerts; script repetitive ticket steps.

RCA & Support Insights – Participate in RCAs; log user pain points weekly; propose product fixes.

Agent & Skill Prototyping – Build a lightweight agent (e.g., telegram bot) with at least one reusable skill (log fetch, health check, etc.).

ITSM / Tools (optional) – Optimize a small workflow in incident management tooling.

K8s, CI/CD, Terraform.

MLOps project experience.

Built a simple LLM agent or defined skills (LangChain, function calling).