greenhouse
Billing Specialist (US Weekend)
Bitwarden
Remote, USA
Full-time
Entry
Remote
Discovered 2 weeks ago
Google G SuiteMicrosoft OfficeStripe
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanKey skills for this role
Google G SuiteMicrosoft OfficeStripe
Key Skills for This Role
Google G SuiteMicrosoft OfficeStripe
Full Job Posting
RESPONSIBILITIES
- Manage customer accounts, generate invoices, collect payments, and update accounts to reflect changes
- Answer customer questions about billing and account status
- Accurately identify and resolve any billing and account errors or issues
- Review incoming Purchase Orders for accuracy and adherence to sales and finance guidelines
- Generate invoices for new orders as well as renewal invoices and assure they are calculated and recognized correctly
- Setup and maintain customer accounts in the billing system
- Assist with other accounting duties and participate in departmental projects to meet business needs
WHAT YOU BRING TO BITWARDEN
A passion for helping Bitwarden users
A strong sense of empathy and the ability to advocate for others
Experience with customer service and communicating billing issues with customers and other internal departments
Understanding the sensitivity of working with confidential, billing, and accounting information
Superb organization, attention to detail, and time management skills
Excellent written and verbal communication skills
Creative problem-solving skills, good judgment, logic, and ability to learn new things quickly
Strong work ethic
Experience multitasking in a cross-functional, fast-paced environment
Working knowledge of Google G Suite and/or Microsoft Office applications
Experience with cloud and/or web-based applications is a plus
Experience working with Stripe is a plus
Experience in retail or other fast-paced customer facing environments is a plus
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Bitwarden
Mid-Market Account Executive - (DACH/UKI)
, GBR
Discovered 3 days agoFull-time
Enterprise Account Executive Germany/EMEA
, GBR
Discovered 3 days agoFull-time
Engineering Manager (Passkeys)
Noida, IND
Discovered 3 days agoFull-time
Software Engineer (Secrets Manager & AI Identity)
, IND
Discovered 3 days agoFull-time
Software Engineer (Secrets Manager)
, IND
Discovered 1 weeks agoFull-time
Talent Acquisition - Specialist
Noida, IND
Discovered 1 weeks agoFull-time
Implementation Engineer, Customer Support
, USA
Discovered 1 weeks agoFull-time
IT Security Administrator
, USA
Discovered 1 weeks agoFull-time