Billing Lead

We are looking for a hands-on operator to own daily billing execution across Legora's global customer base. This is a senior individual contributor role reporting to the Senior Manager of Billing & AR.

You will ensure that orders, pricing, usage, credits, and customer-specific invoicing requirements flow through our systems accurately, on time, and with audit-ready controls. You will oversee the daily output of our outsourced billing support team, handle our most complex and judgment-heavy invoicing cases, and surface risks, root causes, and improvement opportunities upstream.

You will combine deep operational judgment with process and control execution, clear communication, and hands-on problem solving to improve billing reliability, customer experience, and financial integrity at scale.

Own end-to-end daily billing execution across Legora's entities and currencies, spanning order intake validation, invoicing, credit memos, amendments, exceptions, and dunning support.

Serve as the operational point of contact for billing within Finance, resolving invoicing discrepancies, order data and customer-impacting issues.

Maintain operating documentation, including SOPs, checklists, playbooks, and training materials, and contribute insights to broader order-to-cash operating model improvements.

Execute complex and non-standard invoicing cases, including mid-term upsells, usage true-ups, and customer-specific billing requirements, partnering with Revenue Accounting where cases carry revenue recognition implications.

Execute and improve reconciliation, completeness, and exception-management processes across the closed-won-to-invoiced pipeline, identifying backlog and data-quality issues before they create billing, revenue, or customer impact.

Prepare billing schedules, reconciliations, and evidence of review for external audit requests, maintaining documentation consistent with our internal controls framework.

Monitor and report billing performance across accuracy, cycle time, backlog, exceptions, and outsourced-team quality, using insights to drive corrective action and continuous improvement.