Bilingual Representative, Patient Care

Reporting to Patient Care Supervisor, Patient Care Representatives are responsible for maintaining, educating, assisting, and retaining patients and helping them purchase medical cannabis. This position will require the successful candidate to be fluent in English and French.

Qualifications and Education Requirements: • Fluent in both written and spoken English and French (must) • Post-secondary education in related field is an asset • Strong interpersonal and motivational skills • High-level problem identification and issue resolution skills • Excellent communication skills for liaising and communicating with sales reps and internal departments.

• Highly motivated and self-directed, capable of multi-tasking, and able to work with minimal supervision • Extremely detail-oriented and analytical thinker • Strong knowledge of the Cannabis Act and Regulations • Strong work ethic and positive team attitude • Proven ability to effectively use Microsoft Office Applications • Typing speed of 50-80 words per minute.

Tilray welcomes applications from all qualified individuals and is committed to employment equity and diversity in the workplace.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.

Please note that Tilray does not authorize, engage, or sponsor any consultants, agencies or organizations that seek certain personal or financial information from you (e.g. passwords, login ids, credit card information). Tilray does not charge any application, processing or onboarding fee at any stage of the recruitment or hiring process.

Tilray does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Tilray or any of its subsidiaries, directly or indirectly, will be considered Tilray Brands, Inc. property. Tilray will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for engaged services to submit resumes.