Bilingual Intake Coordinator

Your responsibilities as the Intake Coordinator will include

• Respond to incoming referrals and intake requests from referral sources, agencies, account managers, and patients
• Verify demographic, insurance, physician, and delivery information
• Coordinate admission and onboarding activities while ensuring appropriate services are provided
• Communicate with patients and caregivers to assess ongoing needs
• Obtain and process physician documentation and authorizations
• Coordinate with insurance providers regarding eligibility and authorization requirements
• Document and route communications in accordance with organizational policies
• Conduct patient follow-up and referral status communications
• Collaborate with internal teams, referral sources, and patients to resolve issues and improve service delivery
• Maintain compliance with company policies, procedures, and quality standards
• Perform additional duties as assigned
• If you are looking for an opportunity to contribute to a mission-driven organization while building a rewarding career in healthcare coordination, we encourage you to apply today.
• Our client is an equal opportunity employer that welcomes and encourages diversity in the workplace. It does not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We will consider qualified applicants with criminal histories for employment. #ZCL