avature
Bilingual Customer Service Admin
Maximus
Remote, USA
Full-time
Entry · 2+ years experience
Remote
Discovered 1 weeks ago
MASQIC
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MASQIC
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Description & Requirements
- Essential Duties and Responsibilities: - Manage inbound and outbound calls that are primarily routine in nature. - Follow basic procedures and scripts, using fundamental knowledge to navigate information systems and/or MAS system along with a basic knowledge of QIC/State services. - Accurately update database systems such as, but not limited to, Word, Excel, MAS. - May assist in the processes required for medical case file creation, including, but not limited to, data entry and records management. - Assist other team members in maintaining, collecting sensitive case documents. - Aid team members with case file maintenance, including filing, retention, and labeling. - Perform other duties as may be assigned by management.
Minimum Requirements
- - This position requires bilingual proficiency in languages as specified.
About Maximus
Management Consulting37200 employeesFounded 1975
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