Bilingual Credit Analyst (English/French)

Job Summary

Major Tasks and Accountabilities

• Prepare analysis and reporting for Credit Services.
• Compile and analyze Credit Services productivity metrics.
• Conduct portfolio risk, receivables efficiency, delinquency, and aging analyses.
• Set up new accounts and ship-to records and maintain customer information in related systems.
• Conduct quality audits and recommend workflow, process, and policy improvements.
• Collaborate with other departments on efficiency and reporting enhancements.
• Perform tax maintenance and validation and research certificates for the Tax department.
• Generate weekly credit line review reports and own the weekly review process.
• Conduct credit reviews for new and existing customers and obtain references.
• Complete special projects involving tax expiration reports, response times, IT, and vendors.

Nature and Scope

• Resolve missing or incomplete information and inconsistencies in complex research and data.
• Work with increasing independence and seek guidance for unusual or complex issues.
• May provide general guidance or training to junior support or professional personnel.

Work Environment

• The role is located in a comfortable indoor area with infrequent unpleasant conditions.
• Most work is performed seated, with opportunities to move about and occasional light lifting.
• Overnight travel is typically less than 10% of the time.

Education and Experience

• A related bachelor’s degree and generally 2–5 years of related experience are typically required.
• Alternatively, a related master’s degree and generally 2–4 years of related experience may qualify.
• Certification is required in some areas.