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Embraces Respect.
Partners Effectively
Creates Innovative Solutions
Focuses on the Customers
Demonstrates Compassion
Takes Responsibility & Acts with Integrity
Business Understanding
Understands business processes, priorities, and decision making contexts.
Can distinguish between “interesting data” and useful insight.
Frames analytical work in terms of business outcomes, not just outputs.
Can identify additional insights, trends, and risks with guidance beyond stated stakeholder requirements.
Stakeholder Engagement
Builds effective working relationships with business users.
Listens actively, asks the right questions, and clarifies vague requirements
Manages expectations by communicating scope, timelines, and constraints clearly
Approaches with a positive, can-do attitude, focusing on solutions and constructive outcomes rather than obstacles
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