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Key skills for this role
Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.
Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.
Our brand prom ise - Makes Work Life Better ™ - Reflec ts our commitment to employees, customers, partners and communities globally.
About the Opportunity
The Benefit Specialist III is a client-facing role providing employer support for benefit inquiries from assigned customers in North America.
include building relationships with customers, case management, and providing Tier II support for questions from the Employee Contact Center.
You will also assist the processing team with questions regarding standard benefit processes and participate in your customers’ annual Open Enrollment projects.
The ideal candidate has excellent analytical and problem-solving skills.
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What’s in it for you
Dayforce is fueled by the diversity of our talented employees.
We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique.
We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.
We encourage individuals to apply based on their passions.
Dayforce encourages personal and professional growth.
We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.
With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life.
Our focus is not just on your job but on supporting you to be the best version of yourself.
This job posting is for an existing vacancy
Artificial intelligence may be used in the screening, assessment, or selection of applicants for this position.
Please note that the salary range mentioned in this job description should serve simply as a guide.
The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location.
Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization.
Proficiency in English is required for this position as this role will regularly interact with English-speaking stakeholders, co-workers, managers and/or clients across the world.
Further, our back office support teams, including but not limited to Human Resources, are primarily English speaking.
Employees need to be able to communicate with these departments in English to appropriately administer their business relationship.
Due to the significant high volume of interactions with these English-speaking co-workers, managers, stakeholders and/or clients, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.
Beware of fraudulent recruiting.
Legitimate Dayforce contacts will use an @dayforce.com email address.
We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process.
If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud
Dayforce actively monitors all job applications to ensure authenticity.
Submissions determined to be fraudulent or misleading will be declined from the recruitment process
Pour consulter cette offre d'emploi en français, veuillez utiliser le lien: https://jobs.dayforcehcm.com/fr-CA/mydayforce/alljobs
Dayforce is a private HCM software company providing AI-powered HR, payroll, time, talent, and analytics to organizations.
Visit company websiteJobs and hiring trendsCAD 56000-87500 hourly / hour
Full-time
Mid · 3+ years experience
Onsite
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