Benefits & Payroll Administrator

• Analyze employee changes, wage calculations, deductions, leave impacts, timekeeping issues, and payroll reports; independently identify discrepancies and make corrections before payroll finalization.
• Investigate and resolve complex payroll-related issues involving employee status changes, deductions, leave payments, benefit continuation, retroactive adjustments, and compliance-sensitive wage-and-hour considerations.
• Partner with Accounting to resolve payroll discrepancies and conduct regular audits and reconciliations, ensuring accuracy and compliance.
• Coordinate with Accounting on year-end payroll processes, including W-2 review and distribution.

• Lead assigned projects related to benefits, payroll coordination, leave administration, HRIS optimization, compliance reporting, vendor transitions, open enrollment, and process documentation.
• Design, update, and maintain standard operating procedures, employee-facing guidance, and internal workflows for benefits, leave, payroll coordination, and other related HR operations activities.
• Evaluate recurring issues and recommend changes to policies, procedures, vendor processes, or system improvements to reduce compliance risk, improve employee experience, and strengthen operational efficiency.
• Ensure compliance with applicable federal, state, and local regulations, labor laws, and internal policies; identify compliance risks or process gaps and recommend corrective action to HR leadership.
• Respond to Department of Labor, state unemployment, employment verification, and other required reporting or information requests, as appropriate.
• Partner with internal and external stakeholders to support audits, benefit renewals, software integrations, and process enhancements.
• Manage sensitive information with a high level of confidentiality and professionalism.
• Perform other duties as assigned.

• 5+ years of progressively responsible experience in benefits, leave administration, and payroll coordination, preferably in a multi-state environment.
• Bachelor’s degree in Human Resources, Business Administration, Accounting, or a related field preferred; or equivalent combination of education and experience.
• Demonstrated ability to interpret and apply benefit plan documents, leave laws, wage-and-hour requirements, payroll and timekeeping procedures, and HR policies to varied employee situations.
• Experience independently resolving benefits, leave, payroll, HRIS, and employee-service issues using sound judgment, discretion, and confidentiality.
• Ability to analyze data, identify discrepancies or compliance risks, recommend corrective action, and communicate practical solutions to employees, managers, vendors, and HR leadership.
• Familiarity with federal, state, and local employment, payroll, wage-and-hour, leave, and benefits compliance requirements.
• Experience using HRIS, payroll, benefits, or timekeeping systems; Paylocity and/or Deltek Vantagepoint experience is a plus.
• Strong attention to detail, accuracy, follow-through, and ability to work with time-sensitive and confidential information.
• Excellent communication and customer service skills with the ability to explain complex benefits, payroll, and leave information clearly and professionally.
• Deliver high-quality, accurate work using sound judgment, critical thinking, and strong organizational skills with the ability to manage multiple priorities, meet deadlines, and adapt in a fast-paced environment.
• Proficiency with Microsoft Office, including Excel, Word, Outlook, and Teams.
• Demonstrated commitment to building trusting relationships through collaboration, integrity, respect, confidentiality, and continuous improvement.
• Curious and improvement-minded, with a willingness to embrace feedback and seek better solutions for employees and internal partners.

• You are empowered to achieve exceptional results through collaboration and ownership.
• Your voice matters in our inclusive culture, where accessible leadership welcomes ideas and feedback.
• Your growth is our priority, supported by clear career paths, career discussions, and tuition assistance.
• You thrive in a culture that keeps work fun and fosters a relaxed, easy-going atmosphere.
• Your journey is supported by a collaborative environment that promotes mentorship and ongoing learning.
• Your success is supported by a flexible work environment that helps you thrive professionally and personally.

Your Impact Matters, Your Career Thrives.

In the Benefits & Payroll Administrator role, you will help employees feel informed and supported while strengthening the processes that keep HR, benefits, leave, and payroll operations running smoothly.

We offer competitive salaries and benefits, including:

• 401(k) Plan
• Company-paid Life and Disability Insurance

• Generous PTO and Paid Holidays
• Work-Life Balance
• Shareholders Program
• Professional Development Opportunities and Reimbursement
• Supplemental voluntary benefits designed to support total well-being and financial security
• Opportunities to engage with employee groups focused on community, inclusion, and employee voice

Salary Range: Annualized salary of $65,000–$78,000

Actual compensation may vary based on relevant experience, qualifications, education, and other job-related factors.

The salary range is not necessarily reflective of actual total compensation that may be earned, nor does it promise any specific pay for any specific employee.

The salary range excludes the monetary value of benefits.

Equal Employment Opportunity Statement Fisher Associates is committed to fostering a diverse and inclusive workplace where all individuals are respected, valued, and empowered to thrive.

We do not discriminate on the basis of any protected status under federal, state, or local law.

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