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Beauty Salon Receptionist FEMALE

VR Beauty Consulting
Dubai, UAE
Contract
Entry
Onsite
AED 3,500/month / month
1 months ago
Customer ServiceCommunicationOffice AdministrationMS OfficeExcelSales
Free

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Key skills for this role

Customer ServiceCommunicationOffice Administration
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Role Summary

  • Contributing to the success of the salon by providing friendly, professional, efficient and courteous customer service to our clients during their salon experience.
  • Ensuring the reception environment is clean and well maintained.
  • To provide and maintain the highest standards of services, recommendations for client homecare, daily operational procedures and overall excellent client care.

Accountabilities

  • Be welcoming, friendly, professional and tactful in all communications with clients.
  • Greet and direct clients to the appropriate area.
  • Notify service providers of the arrival of clients.
  • Answer a high volume of calls and maintain a smooth response rate according to agreed standards.
  • Respond to clients’ inquiries or pass on client information to the Branch Manager.
  • Log information on calls received, where required, and maintain detailed and accurate records.
  • Communicate and liaise verbally and in writing between clients/suppliers/visitors/enquirers and relevant staff.
  • Perform reception duties in an efficient, professional and courteous manner.
  • Assist clients with booking appointments.
  • Use sales skills regarding retail products, packages and any special offers to ensure client needs and sales goals are met.
  • Compute and record totals of transactions, compile and maintain monetary and non monetary reports and records.
  • Count money in cash register at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change.

Qualifications/Requirements

  • Proficient with office administration.
  • Excellent communication skills.
  • Proficient with MS Office and Excel.
  • Able to anticipate problems and recommend solutions.
  • Able to identify opportunities to improve salon and work environment.
  • Able to complete quality work in an efficient manner within agreed timeframes.

Salary

  • Pay: AED3,500.00 AED5,000.00 per month

Work Location

  • Work Location: In person

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