Beauty Advisor

CHANEL boutiques are the heart of the brand’s vision. As a Beauty Advisor, you will be part of the sales team within our Fragrance & Beauty Boutique (make-up, fragrances and skincare), and you will contribute to creating a loyal client database by ensuring a unique and memorable experience is given to each client.

Sharing solid knowledge of the brand, its heritage and know-how with clients as well as the team

Co-creating stories with and for clients, sharing the brand culture and blend it with the clients’ personal story

Constantly following latest Beauty trends and be pro-active in self-learning

Being a brand ambassador by respecting our grooming guidelines at all times

Creating a tailor-made experience, offering personalized solutions and ensuring excellence in client service in accordance with Chanel’s rituals and standards

Ensuring clients are welcomed in the expected manner in order to create a strong relationship with them and ensure brand loyalty

Developing cross-selling among all categories in the boutique

Handling client complaints and requests effectively and according to guidelines

Building your own client database and consistently focus on clienteling alongside your Manager

Actively participating in beauty events and workshops organized for clients

Ensuring the Boutique is perfectly well maintained in respect to the VM guidelines

Understanding and participating in the operation of the Boutique and provide your Manager with appropriate reports

Collaborating with others and contributing to building the success of the Boutique by achieving sales targets and KPIs

Creating a memorable experience for clients and building a long-lasting relationship by embodying CHANEL’s values and sharing the brand’s heritage.

Contributing to boutique success through teamwork and collaboration by supporting team efforts and driving collective achievement of boutique targets.

Ensuring operational excellence by maintaining boutique standards, supporting daily operations, and continuously developing your knowledge and skills.