BDR Operations Manager, EMEA

Business Operations & Analytics

Provide data-driven insights to BDR leadership, including KPI reporting, productivity analysis, attainment pacing, funnel conversion analysis, and business recommendations.

Develop and manage dashboards and reporting related to territory performance, pipeline generation, MQL SLAs, opportunity creation, and business results.

Support monthly, quarterly, and annual business reviews, including QBR preparation, executive presentations, and performance analysis.

Audit and validate BDR results, operational metrics, and reporting accuracy.

Partner with BDR leadership to identify trends, risks, and opportunities impacting business performance.

Deliver actionable recommendations that improve BDR productivity, pipeline generation, and operational efficiency.

Operational Excellence & Process Management

Support territory management, coverage analysis, account assignment, and operational planning activities.

Identify process improvement opportunities and help operationalize scalable solutions across the lead-to-opportunity lifecycle.

Monitor adherence to operational processes, SLAs, data quality standards, and governance requirements.

Partner with Global BDR Operations on strategic initiatives and global program execution.

Ensure consistency in KPI definitions, reporting methodologies, and operating procedures across teams and regions.

Global Partnership & Standardization

Partner closely with Global BDR Operations leadership and regional stakeholders to drive consistency across business processes, reporting, governance, KPIs, and operational programs.

Identify regional process variations and collaborate with global counterparts to establish scalable best practices and repeatable operating models.

Support the development, rollout, and adoption of global initiatives, programs, and process improvements across the EMEA organization.

Help drive alignment across AMER, EMEA, and APJ while balancing regional requirements with global standards.

Contribute to a globally consistent operating model that enables scalability, operational excellence, and improved business performance.

Cross-Functional Business Partnership

Partner closely with BDR leadership, Revenue Operations, Marketing Operations, Sales Operations, and Enablement teams.

Support Sales and BDR interlock initiatives through performance analysis, territory insights, and business reporting.

Collaborate with cross-functional stakeholders to assess lead funnel health, campaign effectiveness, pipeline creation, technology utilization, and operational performance.

Act as a trusted operational partner to the EMEA BDR leadership team.

Sales Technology & Productivity Programs

Serve as a business owner for key sales productivity and prospecting technologies, including platforms such as ZoomInfo, LinkedIn Sales Navigator, Outreach, and future sales technologies.

Support user onboarding, administration, license management, platform adoption, and ongoing user support activities.

Monitor platform utilization and adoption trends and provide recommendations to increase effectiveness and business value.

Partner with vendors and internal stakeholders on platform enhancements, best practices, and user enablement initiatives.

Evaluate opportunities to improve BDR productivity through technology, automation, and process improvements.

AI & Innovation

Identify opportunities to leverage AI-powered tools, automation, and emerging technologies to improve BDR effectiveness, prospecting workflows, operational efficiency, and business outcomes.

Partner with Global BDR Operations leadership to evaluate new AI-enabled capabilities and recommend practical applications that drive measurable productivity improvements.

Leverage AI-powered tools and intelligent workflows to improve reporting, planning, productivity, and operational execution.

At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:

Competitive compensation

Comprehensive benefits

Career success on your terms

Flexible work environment

Annual wellness and community outreach days

Always on recognition for your contributions

Global collaboration and networking opportunities

Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.

We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com .