About The Red Palace A symbol of Saudi Arabia’s heritage, The Red Palace stands as an extraordinary landmark in Riyadh, now reimagined as an ultra-luxury boutique hotel. Originally built in 1943, this historic Palace has been transformed into a masterpiece of refined hospitality, blending timeless elegance with contemporary sophistication. Nestled in the heart of the capital, The Red Palace offers an exclusive glimpse into the Kingdom’s storied past, featuring meticulously restored architecture, curated cultural experiences, and unparalleled service. Every detail has been thoughtfully designed to honor its legacy while delivering a modern interpretation of luxury. At The Red Palace, we invite guests to step into a world of history, prestige, and indulgence, where tradition and innovation seamlessly come together. HOTELS: Red Palace JOB TITLE: Barista REPORTING TO: Supervisor / Assistant Restaurant Manager / Restaurant Manager THE POSITION The Barista is responsible for preparing and serving exceptional specialty coffee, Saudi coffee, teas, and other non-alcoholic beverages to guests across the hotel's restaurants, lounges, and service areas. This role requires strong knowledge of coffee, precise beverage preparation skills, attention to detail, and a warm, guest-focused service approach.
Coffee Expertise And Execution
Prepare and serve high-quality espresso-based coffees, filter coffees, Saudi coffee, teas, and other non-alcoholic beverages using premium ingredients and approved recipes
Demonstrate an in-depth knowledge of the hotel's coffee, tea, and non-alcoholic beverage offerings, including origins, flavour profiles, brewing methods, and presentation standards
Provide knowledgeable recommendations and suggestions to guests, enhancing their overall dining and beverage experience
Ensure consistent and precise preparation of all beverages, adhering to standardized recipes, brewing techniques, portion control, and presentation standards Guest Service and Satisfaction
Deliver exceptional customer service, anticipating guests' needs and responding promptly to their requests
Engage with guests in a friendly and personable manner, building rapport and fostering a welcoming atmosphere
Address guest concerns and feedback in a timely and professional manner, escalating issues to the Restaurant / Beverage Manager as needed
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Contribute to the overall ambiance and atmosphere of the outlet, helping to create a memorable guest experience Operational Efficiency
Maintain a clean, organized, and well-stocked coffee station, ensuring all equipment, tools, cups, and service items are in good condition
Monitor inventory levels for coffee beans, teas, milk, syrups, garnishes, disposables, and related supplies, placing requests as necessary
Adhere to all applicable safety, hygiene, and sanitation policies and procedures, ensuring compliance with local regulations Collaborate with the Restaurant / Beverage Manager and F&B team to optimize workflows and service procedures. Living the Brand
Is impeccably groomed, charming, graceful, thoughtful and welcoming.
Take pride in anticipating guest needs through service that is warm, genuine and intuitive.
Understand what is required to offer “emotional luxury” and to provide service that is elegant and discreet.
Create the guest experience through their senses through all public touch points.
Ensuring quality is never compromised.
Is generous in spirit with guests and colleagues alike.
Establish the reputation of the hotel in local community for its quality service through hosting local events.
Demonstrate professionalism, integrity, and a guest-focused approach.
Promote and practice the Company’s legacy competencies and values in all interactions.
Qualifications
High school diploma or equivalent; Hospitality, Barista, or Food & Beverage certification preferred
Minimum 1-2 years of experience as a Barista in an upscale hotel, cafe, lounge, or restaurant setting
Strong knowledge of coffee beans, espresso extraction, milk texturing, brewing methods, and coffee presentation standards
Proficiency in preparing a wide range of classic and contemporary coffee and non-alcoholic beverages, including latte art where applicable
Strong customer service orientation, with the ability to engage with guests and provide exceptional service
Excellent problem-solving and multitasking skills, with the ability to work efficiently in a fast-paced environment
Familiarity with point-of-sale systems and coffee equipment maintenance procedures
Fluency in English; proficiency in Arabic is preferred
Flexible to work mornings, evenings, weekends, and holidays as required
Local market experience is an asset
About Red Palace Company
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